Client Coordinator

Job Summary
We are looking for a driven, self-starter committed to helping our company grow and succeed. We want our clients to have an exceptional experience working with Hartford Home Design. The role is essential in helping create that experience through client communication, scheduling, and assisting in moving projects toward completion. This role is a blend of customer service and office administration.

Responsibilities

• Ensure our clients have the best experience possible in working with Hartford Home Design and our trades through:
• Prompts and exceptional communication through phone, email, text, client portal, etc.
• Organize deliveries and check the accuracy of orders and the quality of products coming in.
• Organize and maintain the material library.
• Pack and organize for design implementation.
• Write and send out weekly client updates.
• Continuously update client acquisition pipeline, tracking the progress of clients and associated tasks from the first touch point through design completion.
• Support the team in the creation of client proposals and presentations, drafting, and proofreading.
• Follow up with clients to ensure they can navigate the client portal and all designs, updates, etc are visible to them.
• Update the Client Relationship Manager (CRM) database with both client and vendor data.
• Manage the day-to-day administrative tasks.
• Ensure the office is always “client ready”.
• Documents office processes, working to improve efficiency and client experience. Improve on and implement new systems and processes.
• Manage calendars and meeting communications for successful meetings, and ensure follow-up and/or commitments are delivered.
• Assist with data entry, tracking deliveries, and follow-up tasks.
• Run errands, including sample returns, UPS runs, etc.

Requirements

• Two years experience supporting an executive or executive staff, including calendar management and scheduling.
• Proficiency in Google Workspace or similar word processing and spreadsheet software. (Gmail, Google Drive, Google Voice).
• Has a basic understanding of construction processes.
• Familiarity with QuickBooks or similar accounting software.
• Strong phone etiquette and professional communication skills.
• Has references that can verify the ability to manage a wide range of responsibilities/duties and prioritize and respond appropriately.

This position offers the opportunity to work in the field of interior design and construction, gain a variety of valuable skills, and contribute to the overall success of the team. If you are organized, proactive, and enjoy supporting the success of the team, we encourage you to apply. We are a growing company. Our organization values diversity and inclusivity and provides a platform for women and minority voices to be heard and celebrated.

To apply, please submit your resume and a brief cover letter with why you’re interested and highlighting your relevant experience.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $17 - $20