What are the responsibilities and job description for the Night Audit Supervisor position at Hartford Windsor Marriott?
Night Audit Supervisor Responsibilities: Prepare timely and accurate reports. Expeditious and diplomatic resolution of guest problems. Fully knowledgeable in all emergency procedures. Accurate preparation of VIP, complimentary, house use rooms, and out of order lists. Ensure proper registration of guests and credit procedures are followed. Distribution of all nightly reports. Next day arrival setup (Next day specials, billing, etc.) Ensure Comp Room Report is checked and completed. Obtain nightly city-wide occupancy and average rate figures. Maintain current back up reports. Handle express check-outs ensuring their completion. Training and supervising of Night Auditors. Ensuring adherence to all systems and control procedures. Documenting errors made by cash handling associates. Assist in and ensure completion of night audit checklist and responsibilities. Balancing of daily postings and revenue. Provide clear and consistent communication with all overnight staff. Must arrive promptly for shifts and remain on property for the duration of shift until a relief has arrived. Ensure manager walks are completed and communicated to staff.
Qualifications:Must have at least 2 years of supervisory experience and front desk hotel experience. Must be able to work in a fast paced environment and resolve issues on the spot. Must have excellent interpersonal and communication skills. Must be available for scheduling based on business demands to include weekends and holidays. Must be able to work 40-50 hour work week.Excellent benefits package: medical, dental, 401k, paid time off and hotel discount.
Must be able to obtain Class F certification on Drivers License
Job Type: Full-time
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Monday to Friday
- Overnight shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $18 - $19