A/R Specialist

SUMMARY/PURPOSE:

The AR Specialist will be a self-motivated team member who is diligent in monitoring and maintaining HK credit policies and reducing debt losses.

KNOWLEDGE, SKILLS, ABILITIES, EXPERIENCE

· 1-3years of collections/accounts receivable experience is required

· Excellent communication skills, both verbal and written, with the ability to effectively interface with customers and internal personnel

· Must be able to prioritize, multi-task and work in a fast-paced environment

• Proficiency with software programs such as MS products, Excel and Outlook is preferred
• Must be a team player with high energy, strong organizational and problem-solving skills
• Must be able to work with minimal supervision

· Ability to evaluate complex issues and develop actionable plans

· Ability to be discrete and protect the integrity of confidential information

DUTIES, RESPONSIBILITIES

· Perform collection activities to meet current goals and metrics

· Communicate with HK Sales staff regarding payment concerns/collection issues

· Review and determine when a write-off is necessary for a past due balance

• Document interaction with customers
• Review credit holds and determine if customer order can be released

· Prepare new customer accounts for review and approval

· Customer sales tax exemption certificate collection and monitoring

· Payment application

• Review/clean up customer accounts with unapplied cash, mis-applied cash and invoice/credit offsets
• Participate in process improvement initiatives
• Perform other special projects and duties as assigned

PHYSICAL DEMANDS

· Ability to sit at a desk for periods of time

· Ability to work in an open office environment

· Ability to walk or stand for short periods

EXPECTED HOURS

· Availability to work 8 hours per day and additional overtime hours Monday - Friday

· Availability to start work before regular shift and remain after shift

This job description is not a comprehensive listing of activities, duties, or responsibilities that are required for the position. Responsibilities may change or new ones may be assigned at any time with or without notice.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Ability to Relocate:

• Marion, IN 46953: Relocate before starting work (Required)

Work Location: In person