Cashier and Sales Team Member - FT - Middlefield

Hartville Hardware is excited to announce the opening of our new store in Middlefield, Ohio, coming this summer! As we expand, we’re looking for dedicated individuals to join our team and be part of this exciting new chapter.

At Hartville Hardware, we believe that a happy, engaged team delivers exceptional customer service. Our commitment to treating each team member with fairness and respect fosters a positive work environment where everyone feels valued and supported.

Who We Are:

As a locally owned and operated company, we take pride in leading the markets we serve, driven by a team that consistently goes above and beyond for our customers. With 82 years of industry experience, Hartville Hardware has built a strong reputation for excellence. For over 52 years, we have provided a workplace where many of our team members have built lifelong careers, some serving for more than 40 years.

What We Offer:

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
• Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

Our Values and Expectations:

At Hartville Hardware, we seek individuals who thrive in a collaborative environment and embody our core values:

• We do whatever it takes – Committed to excellence and problem-solving.
• We give more than is expected – Going above and beyond for customers and teammates.
• We are long-term focused – Building careers and relationships that last.

If you’re passionate about customer service, enjoy working in a supportive team environment, and want to be part of something new and exciting, we invite you to join our Middlefield Hartville Hardware family!

Position Summary

As a Cashier & Sales Team Member in the Clothing & Housewares Department, you will provide exceptional customer service while assisting shoppers with their clothing and housewares needs. This role includes operating the cash register, assisting with product selection, maintaining an organized and visually appealing sales floor, and ensuring customers have a positive shopping experience.

Key Responsibilities

Customer Service & Sales

• Greet and assist customers in selecting clothing, kitchenware, home décor, and other housewares.
• Provide product recommendations based on customer needs and preferences.
• Answer questions about sizing, fit, materials, and care instructions for clothing and footwear.
• Help customers locate items and process special orders when necessary.
• Operate the cash register, process transactions accurately, and handle returns and exchanges professionally.

Merchandising & Inventory

• Maintain attractive and well-organized displays in the clothing and housewares sections.
• Assist with restocking, pricing, and tagging merchandise.
• Ensure fitting rooms and sales areas are neat and orderly.
• Monitor inventory levels and report low-stock or out-of-stock items to management.

Operations & Store Maintenance

• Follow proper cash handling and point-of-sale (POS) procedures.
• Assist with store promotions, markdowns, and seasonal product transitions.
• Maintain a clean and organized workspace, including checkout counters and fitting rooms.
• Follow all store policies and safety procedures.

Qualifications & Skills

• Prior experience in retail, cashiering, or customer service is preferred but not required.
• Strong interpersonal and communication skills.
• A friendly and positive attitude with a commitment to excellent customer service.
• Ability to multitask in a fast-paced environment.
• Basic math skills for handling transactions and making change.
• Willingness to learn about products and store promotions.
• Technology Proficiency: Comfort with using point-of-sale systems and other technology to process orders and payments.

Availability Requirements

• Available a minimum of one evening until 7pm and most Saturdays
• Store Hours are 6am-7pm Monday-Friday and 7am-5pm Saturday
• Positions will start in June

If you enjoy working with customers and have an interest in clothing, housewares, and home essentials, we would love to have you on our team!