What are the responsibilities and job description for the Clothing and Housewares Sales Team Member position at Hartville Hardware?

Description

Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service. Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.

HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.

Our Culture and Team Members : With 83 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 52 years, has earned a reputation as an excellent workplace. Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service

Compensation Package :

Competitive Salary : We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
Benefits : Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
Paid Time Off : Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
Retirement Planning : 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
Professional Development : Opportunities for ongoing professional development
Team Member Discounts : Exclusive discounts on our products / services, fostering a culture of appreciation for our valued team members.
Wellness Programs : Participation in wellness programs designed to enhance your overall health and well-being.

What We Expect : We seek professionals who thrive in a collaborative environment of like-minded individuals. Our core values include :

Go the extra mile to give our guests the best experience

Assume the best of others

Earn the loyalty of guests and fellow team members

Position Summary

As a Sales Team Member in the Clothing & Housewares Department , you will provide exceptional customer service while assisting shoppers with their clothing and housewares needs. This role includes assisting with product selection, maintaining an organized and visually appealing sales floor, and ensuring customers have a positive shopping experience.

Key Responsibilities

Customer Service & Sales

Greet and assist customers in selecting clothing, kitchenware, home dcor, and other housewares.

Provide product recommendations based on customer needs and preferences.

Answer questions about sizing, fit, materials, and care instructions for clothing and footwear.

Help customers locate items and process special orders when necessary.

Merchandising & Inventory

Maintain attractive and well-organized displays in the clothing and housewares sections.

Assist with restocking, pricing, and tagging merchandise.

Ensure fitting rooms and sales areas are neat and orderly.

Monitor inventory levels and report low-stock or out-of-stock items to management.

Operations & Store Maintenance

Assist with store promotions, markdowns, and seasonal product transitions.

Maintain a clean and organized workspace, including desk area, sales floor area and fitting rooms.

Follow all store policies and safety procedures.

Qualifications & Skills

Prior experience in retail, cashiering, or customer service is preferred but not required.

Strong interpersonal and communication skills.

A friendly and positive attitude with a commitment to excellent customer service.

Ability to multitask in a fast-paced environment.

Willingness to learn about products and store promotions.

Technology Proficiency : Comfort with using point-of-sale systems and other technology to process orders and payments as needed.

Availability Requirements

Available a minimum of one evening until 7pm and most Saturdays

Store Hours are 6am-7pm Monday-Friday and 7am-5pm Saturday

If you enjoy working with customers and have an interest in clothing, housewares, and home essentials, we would love to have you on our team!

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Clothing and Housewares Sales Team Member

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