Demo

Lumber Counter Sales - FT - Middlefield

Hartville Hardware
Middlefield, OH Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/26/2025

Description

Hartville Hardware is excited to announce the opening of our new store in Middlefield, Ohio, coming this summer! As we expand, we're looking for dedicated individuals to join our team and be part of this exciting new chapter.

At Hartville Hardware, we believe that a happy, engaged team delivers exceptional customer service. Our commitment to treating each team member with fairness and respect fosters a positive work environment where everyone feels valued and supported.

Who We Are :

As a locally owned and operated company, we take pride in leading the markets we serve, driven by a team that consistently goes above and beyond for our customers. With 82 years of industry experience, Hartville Hardware has built a strong reputation for excellence. For over 52 years, we have provided a workplace where many of our team members have built lifelong careers, some serving for more than 40 years.

What We Offer :

Compensation Package :

  • Competitive Salary : We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
  • Benefits : Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
  • Paid Time Off : Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
  • Retirement Planning : 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
  • Professional Development : Opportunities for ongoing professional development
  • Team Member Discounts : Exclusive discounts on our products / services, fostering a culture of appreciation for our valued team members.
  • Wellness Programs : Participation in wellness programs designed to enhance your overall health and well-being.

Our Values and Expectations :

At Hartville Hardware, we seek individuals who thrive in a collaborative environment and embody our core values :

  • We do whatever it takes - Committed to excellence and problem-solving.
  • We give more than is expected - Going above and beyond for customers and teammates.
  • We are long-term focused - Building careers and relationships that last.
  • If you're passionate about customer service, enjoy working in a supportive team environment, and want to be part of something new and exciting, we invite you to join our Middlefield Hartville Hardware family!

    Position Overview :

    As a Lumber Counter Sales Team Member , you will be the front-line representative of our lumber and building materials department, providing excellent customer service, offering product expertise, and ensuring the satisfaction of our customers. Your role involves assisting customers with their lumber, building material and tool needs, processing sales transactions, and maintaining a well-organized and stocked lumber counter.

    Responsibilities :

  • Customer Engagement :
  • Greet customers at the lumber and building material sales counter, providing friendly and knowledgeable assistance.

  • Assist customers in selecting appropriate materials based on their project specifications.
  • Offer expert advice on building materials, applications, and suitable alternatives.
  • Sales and Product Knowledge :
  • Process sales transactions accurately using the point-of-sale system.

  • Stay informed about the latest trends, innovations, and advancements in lumber and building materials.
  • Recommend additional products or accessories to enhance the customer's project.
  • Inventory Management :
  • Monitor inventory levels for lumber and building materials, ensuring stock availability.

  • Collaborate with the inventory control team to restock products and maintain a well-organized sales counter.
  • Technical Assistance :
  • Provide technical information on construction methods, material specifications, and installation techniques.

  • Assist customers in understanding product features, benefits, and compatibility.
  • Customer Service :
  • Address customer inquiries, concerns, and returns in a professional and timely manner.

  • Build and maintain strong customer relationships to encourage repeat business and positive word-of-mouth.
  • Assist customers in point-of-sale transactions
  • Team Collaboration :
  • Work closely with the sales team, warehouse staff, and other departments to ensure a seamless customer experience.

  • Collaborate with vendors and manufacturers to stay informed about new products and industry developments.
  • Assist project sales team as needed.
  • Qualifications :

  • Previous experience in retail sales, specifically in lumber and building materials.
  • In-depth knowledge of construction materials, applications, and industry standards.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Technology Proficiency : Comfort with using point-of-sale systems and other technology to process orders and payments.
  • Availability Requirements

  • Minimum of one evening until 7pm and most Saturdays
  • Store Hours are Monday-Friday 6am-7pm and Saturday 7am-5pm
  • If you have a passion for building materials and customer service, apply today to become part of our team!

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