Director of Revenue Cycle: Front- End Operations (Pre- Services and Patient Access)

SOUTHEAST GEORGIA HEALTH SYSTEM

BRUNSWICK, GA

HARTZ Search invites you to explore an exciting opportunity with Southeast Georgia Health System for a Director of Revenue Cycle: Front-End Operations (Pre-Services and Patient Access). Our client is seeking a collaborative and innovative leader to administer, plan, direct, and coordinate all front-end revenue cycle operations for Southeast Georgia Health System.

Responsibilities:

• Oversees the day-to-day operations of patient registration, ensuring efficient and effective processing of patient information and admission.
• Develop, implement and enforce policies and procedures that promote patient satisfaction, patient safety and compliance with healthcare regulations.
• Develops, coordinates and executes projects that are necessary to support and/or improve patient access into the health system and reimbursement. Projects could potentially include onboarding new clinical locations, operational EMR optimization and/or conversion as it relates to front-end revenue cycle services, onboarding and managing vendors partnerships, and other Patient Access related project work as deemed necessary.
• Directs day-to-day operational aspects of pre-services and/or financial clearance such as but not limited to financial navigation/counseling, point of service collections, patient estimates, and payor precertification/authorization process as outlined in participating and contractual agreements.
• Direct the management of scheduling patient appointments to optimize facility and staff resources while minimizing wait times.
• Coordinate with clinical departments to facilitate seamless patient flow from admission through discharge.
• Develop and monitor the department’s budget, including forecasting and allocating resources for staffing, technology, and other operational needs.
• Lead, train, and evaluate the patient access team to ensure high-quality customer service and adherence to best practices.
• Report, monitor and analyze patient access key performance indicators and other associated patient access data to identify trends, resolve bottlenecks, and implement improvements in processes and technology.
• Responsible for promoting a culture of high reliability, follow established policies and adhere to all state and federal regulatory requirements and national patient safety standards.

Southeast Georgia Health System is a not-for-profit healthcare system with multiple locations and services. The Health System has served residents and visitors to the beautiful Golden Isles and surrounding areas of southeast Georgia since 1888. Headquartered in the historic port city of Brunswick, the Health System serves the needs of residents from six counties in southeast Georgia - Brantley, Camden, Charlton, Glynn, McIntosh, and Wayne.

Education:

• Bachelor’s degree in Health Administration, Business Administration, or a related field required.

Experience:

• 5 years or more of supervisory experience required, preferably in the healthcare setting.
• Excellent communication and interpersonal skills, budgetary management, demonstrated process improvement/design skills and experience.

Position Highlights:

• The Director, Patient Access will report directly to the Vice President / Revenue Cycle
• EMR: Cerner
• Competitive compensation and benefits package offered

LOCATION – BRUNSWICK, GEORGIA:

Brunswick is a city on the southeast coast of Georgia. It’s known for its Victorian-era Old Town Historic District and the huge, centuries-old Lover’s Oak tree. Causeways link the city to the 4 barrier islands of the Golden Isles. Sea Island has resorts and golf clubs. St. Simons Island is home to Fort Frederica National Monument, the preserved remains of an 18th-century stronghold, and the St. Simons Lighthouse Museum.

INTERESTED CANDIDATES, PLEASE APPLY DIRECTLY to HARTZ Search below:

Qualified candidates, please submit your current resume - applications will not be considered without a resume. Thank you!

Application: https://hartzsearch.com/open-position/director-of-front-end-revenue-cycle-ops/

HARTZ Search is a retained, executive search firm conducting searches for our Healthcare and Academic clients across the U.S. Our focus is on talent, communication and performance - We stand apart in our ability to find the best people, swiftly and consistently. Our goal is to connect our candidates with our clients that have a similar goal of improving the healthcare organizations and communities they serve.

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