IT Intern

Description

Why Hartzell Propeller

Hartzell is proud to have served the propeller needs of the general aviation industry for over 100 years. We are deeply committed to continuing and expanding that success with the next generation of General Aviation, Light Sport, military, and Advanced Air Mobility aircraft. Our mission is to deliver unmatched quality, performance and service to our customers. We are defined by who we are, what we do, and how we show up – we have a winning spirit, doing whatever it takes to take care of our customers. We’re in it together; we trust each and we work together, not over or around one another. We go for it; we empower all employees and value initiative and leadership at all levels. We are proud but not satisfied, committed to innovation and the continual pursuit of excellence.

What You’ll Do

We are looking for a dedicated IT Intern to join our team, with a focus on hardware support, Windows operating systems, and assisting with upgrades to legacy computer systems. This internship offers hands-on experience in maintaining and troubleshooting physical IT infrastructure, ensuring compatibility with Windows environments, and supporting the transition from outdated systems to modern solutions. The IT Intern will collaborate with our IT team to provide technical assistance and contribute to the success of hardware-related projects.

Key Deliverables

• Assist in troubleshooting and repairing hardware issues, including desktops, laptops, printers, and peripherals. 
• Provide support for Windows operating systems (e.g., Windows 10, Windows 11) installation, configuration, and maintenance. 
• Help with the assessment, upgrade, and replacement of legacy computer systems, ensuring minimal disruption to operations. 
• Perform hardware diagnostics, component replacements, and system testing to ensure functionality post-upgrade. 
• Support end-users during hardware and software transitions, addressing compatibility issues and providing training as needed. 
• Assist in imaging and deploying Windows-based systems for new or upgraded workstations. 
• Document hardware specifications, upgrade processes, and support tickets for legacy system transitions. 
• Collaborate with the IT team to maintain an inventory of hardware assets and ensure proper disposal of outdated 

Requirements

Education/Experience

Current enrollment in a degree program in Information Technology, Computer Science, or a related field (or recent graduate). 

Technical Competencies

• Basic knowledge of computer hardware components (e.g., CPUs, RAM, storage drives, motherboards)  
• Familiarity with Windows operating systems, including installation, updates, and user support. 
• Strong problem-solving skills and attention to detail, with a hands-on approach to technical tasks. 
• Good communication skills to assist end-users and document processes effectively. 
• Ability to lift and move hardware equipment 

What We Offer

• Practical experience with hardware troubleshooting and Windows system administration. 
• Exposure to real-world challenges in support of IT infrastructure. 
• Guidance from seasoned IT professionals specializing in hardware and systems support. 
• Experience supporting IT initiatives within an enterprise setting for a dynamic manufacturing company.

Behavioral Characteristics

1) Adaptability – Maintains effectiveness when experiencing major changes in the work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements or cultures.

2) Continuous Learning – Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learning through their application.

3) Innovation – Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.

4) Manages Work – Effectively manages one’s time and resources to ensure that work is completed efficiently.

5) Work Standards – Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self imposes standards of excellence rather than having standards imposed.

6) Customer Focus– Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

7) Contributes to Team Success – Actively participates as a member of a team to move the team toward the completion of goals.

EEO/AA Employer