What are the responsibilities and job description for the Business Operations Assistant position at Hartzell?
Join Our Team at Hartzell
We're excited to welcome a new team member to our customer service department! As a Customer Service Intern, you'll have the opportunity to gain hands-on experience in customer service, develop your skills, and contribute to the success of our team.
About the Position:
You'll be responsible for handling customer inquiries, resolving issues, and contributing to departmental goals. This internship offers the chance to work closely with our team, learn from experienced professionals, and gain valuable experience in customer service.
Key Responsibilities:
- Manage customer orders and communicate with sales representatives and customers regarding shipping dates.
- Provide exceptional customer service via phone and email.
- Collaborate with colleagues and supervisor on various projects and tasks.
- Process Change Orders and evaluate opportunities for process improvement.
- Resolve customer issues promptly and thoroughly.
Requirements:
- Pursuing a degree in accounting, business, or a related field.
- High School Diploma required.
- Strong communication and teamwork skills.
- Ability to work independently with minimal supervision.
- Microsoft Suite proficiency and aptitude for learning online systems.
- Flexibility to work up to 40 hours per week and be onsite year-round.
