What are the responsibilities and job description for the Project Coordinator position at Harvard Integrations?
Job Overview
As a Project Coordinator at Harvard Integrations, you will serve as the primary contact for customers purchasing Engineered To Order (ETO) products. Your responsibility will include managing project costs, schedules, and results while participating in contract negotiations and ensuring regular communication with customers and all areas of the company involved.
Key Responsibilities
- Ensure projects are executed in accordance with Contract/PO SOW and specifications.
- Establish and manage project schedules with customers and within Harvard Integrations to meet project timelines.
- Update milestone billing reports and ensure accurate invoices are sent in a timely manner, following up with customers on timely payments.
- Serve as the primary customer contact from contract initiation until completed product delivery and installation, liaising between customers and departments including Design, Engineering, Manufacturing, Sales, Quality, Purchasing, and Shipping.
- Review customer specifications, project quotes, and purchase orders for accuracy and completeness.
- Schedule and lead internal and external project kickoff meetings and project reviews between Design, Manufacturing, Production Engineering, Sales, and customers.
- Manage and negotiate change orders, obtain necessary approvals before work initiation, and process change orders throughout the project.
- Identify and communicate early on any issues and risks with customers, suppliers, and CSE, driving resolution and keeping projects on track when issues arise.
- Serve as the single point of contact to management for all project information and status updates.
- Ensure requirements and requisitions for procured items are provided to Materials Departments in a timely manner.
- Track the status of procured and project items to ensure delivery meets project timelines.
- Support and adhere to Harvard Integrations' safety and quality standards to meet customer and company requirements.
- Analyze project revenue, cost, and profitability, including material and labor costs against project quotes, resolving discrepancies and reporting on project profitability.
- Ensure punch list items are completed as scheduled.
- Maintain dashboard metrics and project status in ERP systems.
- Coordinate customer visits to company facilities, ensuring meeting rooms, facilities, and supplies are available and organized.
- Promote Harvard Integrations with existing customers for potential additional sales opportunities.
