Fraud and Compliance Manager

The Fraud and Compliance Manager is responsible for developing, implementing, and overseeing the organization’s fraud and compliance programs to ensure the Harvard Federal Credit operates within regulatory guidelines and best practices. This position plays a critical part in safeguarding assets, protecting member data, and mitigating financial risks.

This position is responsible for developing and managing the Credit Union’s response to fraud and working with other departments and third-party compliance vendors to identify and mitigate fraud and compliance risks.

Duties include:

Fraud Prevention & Investigation

• Monitor transactions and accounts for signs of fraudulent activity, investigating potential fraud cases.
• Develop and implement fraud detection tools, policies, and training programs.
• Coordinate fraud-related investigations and work with law enforcement, regulatory agencies, and internal teams.
• Oversee the dispute resolution process, ensuring timely and fair handling of fraud claims.
• Maintain up-to-date knowledge of emerging fraud trends and schemes affecting financial institutions.

Regulatory Compliance

• Ensure compliance with federal and state credit union regulations.
• Develop, implement, and maintain compliance programs to meet regulatory and internal policy requirements.
• Conduct compliance audits and prepare reports for senior management and regulatory agencies.
• Train employees on compliance-related policies, fraud prevention, and risk management.
• Serve as the primary contact for compliance reviews and internal audits.

• Bachelor’s degree or equivalent work experience required
• Minimum of 5 years’ relevant work experience

• Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred.
• 5 years of experience in fraud prevention, risk management, or compliance within the financial industry required.
• 3 years of supervisory experience preferred.
• Experience working in a credit union or banking environment preferred
• Strong knowledge of financial fraud schemes and regulatory compliance frameworks.
• Proficiency in financial crime detection tools, risk assessment methodologies, and compliance software.
• Ability to analyze data and identify trends related to fraud and risk exposure.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent written and verbal communication, with the ability to train and educate staff on compliance matters.
• High ethical standards and attention to detail.

Preferred (but not required) certifications include:

• Certified Fraud Examiner (CFE)
• Certified Anti-Money Laundering Specialist (CAMS)
• Certified Regulatory Compliance Manager (CRCM)
• Risk Management Certification (e.g., CRMP)

• Work is performed in an office setting

• Harvard University requires a pre-employment reference and background screening, which includes OFAC (Office of Foreign Assets Control).
• Harvard University is unable to provide work authorization and/or visa sponsorship.
• This position has a 90-day orientation and review period.

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.