What are the responsibilities and job description for the Infrastructure Team Lead position at Harvest Hill Beverage Company?
About Harvest Hill:
Harvest Hill Beverage Company is one of the nation’s largest independent branded beverage producers, delivering consistent annual revenue growth, with sales of just under $1 billion. The company was formed in June 2014 with the acquisition of Juicy Juice, and further expanded with 3 subsequent acquisitions which were consolidated into one company in May 2017. Our portfolio of iconic brands includes Juicy Juice®, SunnyD®, Veryfine®, Fruit2O®, Little HUG®, Daily’s Cocktails®, and Nutrament®. We manufacture, market, and distribute across multi-channels including Grocery, Mass Merchandisers, Warehouse Clubs, Convenience, Foodservice, and Liquor Distributors.
Harvest Hill is headquartered in Stamford, CT with a nationwide network of manufacturing and distribution facilities. We employ over 1,000 employees in the United States and are owned by private equity firm, Brynwood Partners. For more information, visit harvesthill.com.
Position Summary:
The Information Technology Network Administrator will ensure the availability and functionality of all information technology systems including hardware (servers, PCs, VMware / Hyper-V, printers/scanners, and conferencing), communication (phone system, internet, middleware), and applications (Active Directory, Exchange, Office 365, and cloud-based apps). In this role, the IT Network Administrator will work closely with other IT team members and interact with all departments supporting various operational initiatives. This role requires a highly resourceful individual with emotional intelligence, self-motivation and integrity. A composed demeanor, excellent communication skills, and the ability to follow through are a must.
Primary Position Responsibilities:
• Support LANs, VPN, users, applications, internet, and intranet systems.
• Maintain system efficiency & performance not limited to, network facilities, servers, workstations, printers, phones, VPN, email & intrusion detection systems and all technology related items.
• Maintain & monitor network and systems to ensure security.
• Analyze and isolate issues.
• Setup new team members, identify user needs and troubleshoot problems reported.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.
• Documentation and inventory of all IT systems.
• Assists in the implementation of new operating systems, servers, hardware deployments and upgrades not limited to new system migrations and or existing system upgrades.
• Participate in disaster preparedness plan preparation and deployment.
• Monitor and maintain anti-virus and security applications for network and workstations.
• Researches and prepares recommendations, solutions and quotes for new technologies, equipment, suppliers, products and assists in deploying.
• Maintain an IT request tracking system that allows users to submit requests and receive communication on status and completion of request.
• Timely communication with status of task and IT items to Leadership.
Position Qualifications:
• College degree and 1 to 3 years of relevant network system experience.
• Microsoft Windows Server, HyperV, VMWare Active Directory, Office 365 and Cisco experience required.
• Ability to multi-task and complete assignments within agreed upon time frame.
• Possess the necessary skills to troubleshoot end user issues remotely.
• Ability to travel (<10% of the time).
• Team participation skills.
• Demonstrated ability to work independently
• Familiarity with SQL Server, Microsoft Dynamics
• IBM iSeries (OS400) Administration experience would be a plus.
• Experience working in a manufacturing environment preferred
