Partner Agency Relationship Coordinator - Pee Dee

About Harvest Hope Food Bank

Embark on a fulfilling journey at Harvest Hope Food Bank, where your talents play a vital role in our mission to end hunger. As the largest hunger-relief organization in South Carolina, serving 20 counties, we annually distribute 30 million pounds of food across the Midlands, Pee Dee, and Upstate regions. Our dynamic nonprofit values innovation, collaboration, and diversity, offering a uniquely rewarding experience for employees dedicated to making a meaningful difference in their communities. Join our dedicated team in building a hunger-free tomorrow through active engagement with nearly 400 partner agencies. Together, we strive to address food insecurity and positively impact lives across the state.

Logistics & Work Environment:

This full-time position on-site at our Florence (Pee Dee) Branch involves extended desk work, frequent computer use, and frequent daytime travel. Good vision, mobility, and awareness of warehouse hazards are essential. Hours are Monday through Friday, 8:00 AM to 4:00 PM, totaling 37.5 hours per week.

The physical demands described here are those required to perform the job's essential functions. Reasonable accommodation may be made for individuals with disabilities.

A Day in the Life:

Under the guidance of the Director of Healthy Food Access, the Partner Agency Relationship Coordinator will help develop, improve, and implement agency relations related services.

• Develops presentations and presents at county coalition meetings to educate and inform partner agencies of policies, procedures, and resources.
• Conducts timely on-site visits to ensure partner agency compliance with standards and procedures established by all regulatory bodies; creates monthly schedule outlining upcoming and scheduled visits to partner agencies.
• Conducts trainings, on-site interviews, and technical start-up assistance to identify and register new partner agencies as needed.
• Prepares and maintains all written records and reports in an accurate and timely manner.
• Plans and executes annual agency partner conference.
• Regularly captures client feedback and integrates into operations to improve customer service, experience, and impact on the community.
• Identifies most impactful partner agencies and by maximizing those partnerships, increases HHFB's distribution to assigned counties.
• Works cooperatively with Operations Team to ensure efficient distribution of product to partner agencies and their clients.
• Monitors agency performance for compliance with organizational needs and requirements, including follow-up agency site inspections for corrective action.
• Maintains updated agency documents to ensure agency compliance in preparation for scheduled and unscheduled audits.
• Partners with Mobile Food Pantry Program Manager to execute mobile food pantry drops for assigned counties.
• Coordinates and administers Backpack Program for assigned counties.
• HHFB Team Member Accountabilities
• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
• Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

To Qualify for this Position, you must have:

• High School Diploma or equivalent required, Bachelor's Degree preferred.
• Two or more years of relevant field experience including work in social services, program development, and community organizing or related field.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills including comfortability speaking to large groups.
• Ability to work with minimal supervision, organize work independently and meet deadlines via efficient time management.
• Ability to handle multiple tasks and projects concurrently.
• Ability to keep and maintain accurate records, exhibiting exemplary attention to detail.
• Knowledge of HHFB service area preferred.
• Willingness to stay abreast of challenges of rural poverty.
• Valid driver's license.

Thrive

We offer a competitive range of $40,000 - $45,000 for this role, equal with experience and qualifications.

SOME OF THE VAST REWARDS OF WORKING HERE

As we work to eliminate hunger throughout, we state, we also work to care for our teams' professional and personal growth and well-being.

• Full support and career development resources to expand your skills, enhance your expertise and maximize your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates empower each other.
• Generous Total Rewards Plan - comprising health, finance, and wealth work/life balance.
• 13 Paid Holidays
• Paid Annual Leave - the longer you work here, the more you earn.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain, and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

Harvest Hope Food Bank is an equal opportunity employer that values diversity. This description provides information regarding the essential functions of the designated job. It should not be interpreted to describe all the duties or limit the assignments given. This position description does not constitute an employment agreement or contract.