What are the responsibilities and job description for the Lead Driver - Class A position at Harvest Sherwood Food Distributors?

We encourage you to bring your talent and effort to Harvest Sherwood and contribute to our shared success, while having fun, serving our customers, and strengthening the local communities in which we operate. As the largest independent wholesale food distributor in the U.S., with 15 distribution centers from coast-to-coast, Harvest Sherwood is an essential business. We buy, sell and deliver fresh, high quality protein products and other foods to over 6,000 retail and foodservice customers.

Position Overview

The Lead Driver (CDL / A) role is a crucial part of the Company's commitment to customer service excellence and food safety. The Lead Driver CDL (A) position will support the Transportation Manager to ensure that drivers and vehicles are in compliance with the Company's safety standards. This position will supervise, train and support CDLA Truck Drivers. The Lead Driver will also drive an assigned company vehicle to make route deliveries, including loading and unloading freight based on customers specifications while providing exceptional service. This position will collaborate and work closely with internal teams to ensure products are delivered to customers in a timely manner, and in compliance with the Company's safety policies, procedures and guidelines, food safety standards and DOT regulations.

Key Responsibilities (Not Limited to the Following)

The Lead Driver position will be aligned with the Company's goals, KPI's (Key Performance Indicators), and sales priorities.

Supervise, coach and train CDL / A truck drivers
Conduct orientation and training for new truck drivers
Supports the smooth and efficient workflow, and provides guidance to drivers and other stakeholders in resolving delivery in a timely manner, and escalates issues for resolution
Engage with customers to provide exceptional service and support
Drive company trucks to make route deliveries to customers, which will include loading and unloading freight
Utilize professional communication skills and strong problem-solving skills for successful deliveries and customer satisfaction
Communicate with Transportation Manager on maintenance issues and preventative maintenance for truck fleet
Knowledge and ability to comply with all DOT, FMCSA rules and regulations
Contribute to the development of best practices and standard operating procedures for drivers
Complete other tasks, assignments and projects as assigned

Qualifications & Experience

The Lead Driver CDL A position requires individuals to have the ability to perform each essential job function. The requirements listed are representative of the knowledge, skills, and abilities :

High school diploma or GED equivalent required

Must be 21 years of age and have valid Class A Commercial Driver's License (CDL / A)

3 years of supervisor experience including providing guidance and support to team members, fostering a collaborative and supportive work environment

Customer service experience, preferably in the food industry with knowledge of principles and practices of customer service

Effective communicator, both written and verbal, and excellent active listening skills

Excellent organizational and time management skills

Ability to multitask with a strong attention to detail

Positive and enthusiastic attitude

Self- motivated with a sense of urgency

Flexibility to work varied shifts

Technical Requirements

Ability to use technology : Computers, Microsoft Suite, iPads, and GPS Platforms

Language Skills

Fluent in English (verbal & written), and the ability to read and understand delivery instructions

Bi-lingual in Spanish preferred

Physical Demands

Physical requirements can vary. However, the position may require the following physical activities : Ability to lift at least 2 pounds to a maximum of 40 pounds unassisted; sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.

Harvest-Sherwood is committed to offering competitive benefits to our employees and their dependents, including paid vacation, health insurances, and a 401K plan!

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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