What are the responsibilities and job description for the Indirect - Dispatcher position at Harvest Sherwood?
We encourage you to bring your talent and effort to Harvest Sherwood and contribute to our shared success, while having fun, serving our customers, and strengthening the local communities in which we operate. As the largest independent wholesale food distributor in the U.S., with 15 distribution centers from coast-to-coast, Harvest Sherwood is an essential business. We buy, sell and deliver fresh, high quality protein products and other foods to over 6,000 retail and foodservice customers.
Essential Job Functions:
The Dispatcher Associate will be assigned duties, based on organizational needs and priorities.
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have great communication Skills
Requirements:
Essential Job Functions:
The Dispatcher Associate will be assigned duties, based on organizational needs and priorities.
- Communicate, throughout the day, with drivers on the progression of route and communicate that information with sales. (Etas, breakdowns, any changes to the routes as the day goes by)
- Transmit messages and ensure accurate receipt and understanding. (Supporting drivers with info as needed)
- Receive calls from drivers, transmit messages, and make inquiries to obtain requested information or services.
- Relating of Schedules to Drivers. Calling driver(s) if they have not arrived on time for their schedule shifts.
- File data and perform other routine clerical tasks required by regulations. (Filling out all reports you are responsible for correctly)
- Manage computer dispatch systems and maintain customer relationships in the dispatch and supervision of drivers on loads.
- Complete daily reporting of dispatch activity.
- Facilitate all over the road breakdowns, accidents, weather delays and any route exceptions. This includes letting/emailing Upper Management and sales know what is going on with daily routes.
- Communicate throughout the day with drivers on the progression of route and communicate that information with sales.
- Receive calls from drivers, transmit messages, and make inquiries to obtain requested information or services.
- Manage computer dispatch systems and maintain customer relationships in the dispatch and supervision of drivers on loads.
- Complete daily reporting of dispatch activity.
- Schedule is Sunday thru Saturday. We work 24/7 365. Will work most holidays.
- Have a valid Class C driver license.
- Perform other tasks as assigned.
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have great communication Skills
Requirements:
- Availability in work schedule of Sunday – Saturday
- Have a valid Class C driver license.
- Ability to understand and follow moderately complex oral instructions in the English language.
- Remain calm and effective under heavy workload and emergency situations.
- Speak with a clear, well-modulated voice.
- Ability to write legibly and demonstrate knowledge of correct spelling, grammar and punctuation.
- We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
