Demo

Contact Center Agent

Harvey Nash
Peoria, IL Contractor
POSTED ON 4/25/2025
AVAILABLE BEFORE 5/25/2025

Summary:

We’re in search of an experienced Contact Center Agent with 3-4 years of experience working within a contact center environment developing knowledge articles for frontline agents.


Here are some of the specific details:

Job Title: Contact Center Agent

Location: Peoria, Illinois

Duration: 12 Months

Status: Hybrid

MUST HAVE skills

  • Collaborate with team members on building front line agent processes.
  • Develop, build, and refresh knowledge articles.
  • Attend necessary business meetings.
  • Analyze customer behavior data and make recommendations.


Education

  • 4 year education or communication degree.


Let me know if you are interested in this job and/or if you can assist us by referring someone who is interested in this job, since we offer the lucrative referral bonuses.


A reasonable, good faith estimate of the minimum and maximum for this position is $40 to $42


Benefits will also be available and details are available at the following link: https://flipbooks.nashsquared.com/why-you-should-work-with-us/full-view.html


I am looking forward to speaking with you today.


About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.


Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.


We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.


For more information, please visit us at https://www.harveynashusa.com/

Kishore Varanasy​

Resource Manager

(615) 468-0188 Ext. 2521

(615) 708-5192

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