Organizational Change Management Specialist

Job Description:

A successful candidate’s expertise will be crucial in navigating the transition, minimizing disruption, and fostering a culture of acceptance and engagement among our senior leaders and employees. We envision a comprehensive OCM strategy that addresses communication, training, stakeholder buy-in, and potential resistance to change.

We are particularly interested in experience with large-scale IT implementations and/or IT modernization, the ability to tailor OCM solutions to our specific needs and agency culture, and a track record of achieving measurable results. We encourage candidates with their resumes that outline their OCM approach, relevant experience, certifications, etc.

Responsibilities

Hybrid work model that allows for flexibility to work from home as well as on-site in Frankfort.

• Transition the OCM coordination responsibilities from current OCM lead
• Collaborate with training lead to organize engagement activities and forums to maintain a sense of community and teamwork as required
• Work closely with project PMO to recognize and celebrate milestones achieved and to support a positive outlook and motivation among the Executive Directors and their staff members
• Work closely with project leadership to device coaching plan and/or Implement resilience training programs to help staff members cope with the stress and uncertainties associated with project delays and/or onboarding of new scope and functionality
• Foster a culture of adaptability and resilience within the organization
• Develop/update comprehensive change management plan that addresses the people, processes, and technology aspect of change
• Build and maintain positive relationships with stakeholders to foster a positive change environment, and devise and implement strategies to mitigate stakeholder resistance
• Define and monitor Key Performance Indicators to measure the success of change, and conduct regular assessments to collect feedback and make adjustments to the OCM plan
• Maintain accurate and up-to-date documentation related to OCM activities
• Compile monthly reports on the progress of OCM initiative for management review
• Required Qualification:
• Bachelor’s degree in business, Human Resources, Organizational Development, or related field
• Proven experience in organizational change management
• Strong communication, interpersonal, and relationship-building skills
• Ability to develop and execute change management plans

Preferred Attributes

• Familiarity with project management methodologies
• Certification in Change Management (e.g., PROSCI)
• Adaptability and flexibility
• Strong problem-solving and decision-making skills
• Ability to work collaboratively in a team and independently
• Excellent time management and organizational skills