What are the responsibilities and job description for the Help Desk Agent position at Hasbrouck House?
Role Overview
We are seeking a dedicated individual to join our team in a Full-Time Hourly position that requires working on weekends and additional weekly hours. This role involves maintaining a thorough understanding of hotel operations, room types, package plans, promotions, and facilities.
Duties and Responsibilities
- Maintain a detailed knowledge of hotel amenities, onsite restaurant, and operating hours.
- Perform daily operations duties, including property maintenance and hotel guest breakfast service.
- Be flexible and adapt to unexpected needs of the hotel.
- Understand and adhere to accident prevention policies.
Requirements
- A genuine interest in the hospitality field.
- A commitment to long-term employment.
