What are the responsibilities and job description for the Director, Engineering - Billing Platform Services position at HashiCorp?
About the Role :
We are seeking a Director of Billing Platform Services to lead the on-going development and scaling of our global Billing platform as part of our Cloud Platform Services organization.
This is a high-impact leadership role in Cloud Platform Services, collaborating directly with other Engineering, Product & Design (EPD) partners. EPD comes together to ensure the scalability, reliability and security of feature-rich Billing systems.
As a key EPD leader, you will collaborate cross-functionally to deliver and manage an innovative, automated, flexible billing platform that supports our expanding global business and Customer needs. If you're passionate about building high-scale financial systems, leading world-class service teams, and driving innovation in billing and payments, we want to hear from you!
What you'll do (responsibilities) :
- Technical Leadership : Drive the architecture and evolution of our global billing platform, ensuring it meets scalability, reliability, and compliance requirements.
- Strategic Vision : Develop and execute a multi-year roadmap for billing and payments platform services, aligning with business growth and evolving product offerings.
- Team Management : Lead, mentor, and grow a team of high-performing engineers, fostering a culture of innovation, ownership, and technical excellence.
- Billing and Monetization Innovation : Partner with EPD teams to develop flexible, automated, and self-service billing models, including subscriptions, usage-based pricing, and enterprise contracts.
- System Integration & Optimization : Oversee integrations with third-party payment processors, ERP systems, tax engines, and revenue recognition platforms to streamline financial operations.
- Security & Compliance : Ensure the platform adheres to global financial regulations, PCI compliance, data security standards, and best practices in fraud prevention.
- Operational Excellence : Establish and refine SLAs, monitoring, and incident response processes to maintain system reliability and a seamless customer billing experience.
- Cross-Functional Collaboration : Work closely with internal stakeholders including Product, Design, Finance, Legal, and Customer Success to align on billing requirements and system capabilities.
- Cost Optimization & Performance : Optimize infrastructure costs while maintaining system performance and ensuring financial data integrity.
What you'll need (basic qualifications) :
What's nice to have (preferred qualifications) :
This role is an opportunity to shape the billing platform services for a global technology company and make a direct impact on customer experience. If you thrive at the intersection of Engineering, Product, Design & Finance, we'd love to hear from you!
LI-Remote
Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.
The base pay range for this role in the SF Bay Area / NYC area is :
263,500 - $310,000 USD
The base pay range for this role in California (excluding SF Bay Area), New York (excluding NYC), Seattle Metro, Denver / Boulder Metro, Washington D.C., or Maryland is :
241,500 - $284,100 USD
The base pay range for this role in Colorado (excluding Denver / Boulder Metro), Illinois, Minnesota, or Washington (excluding Seattle Metro) is :
219,600 - $258,300 USD
Salary : $219,600 - $258,300
