What are the responsibilities and job description for the Sr. Manager, Resident Architecture position at HashiCorp?
About the Team
The Resident Technology Services team offers premium, long-term professional services to HashiCorp customers. The purpose of the team is to align with the biggest technical transformation initiatives of HashiCorp customers, working as part of the customer technology team from start to finish.
Is this the role you are looking for If so read on for more details, and make sure to apply today.
The team is comprised of highly-skilled architects and engineers who have played critical roles in technical transformation in other enterprises, either from an individual contributor or technical leadership perspective, and have seen firsthand what success looks like.
What You'll Do (Responsibilities) :
- Manage a regional team of Resident Solutions Architects and Engineers through the lifecycle of their various customer engagements.
- Collaborate with Sales account teams to ensure customer needs are appropriately met.
- Ensure documentation and practice standards are being followed by all Resident Solutions Architects and Engineers under your supervision.
- Ensure Resident Solutions Architects and Engineers under your supervision are maintaining an appropriate level of career development and training.
- Provide subject matter expertise on large-scale cloud operating model adoption and technical transformation.
- Provide guidance and mentoring to Resident Solutions Architects and Engineers on technical transformation, product architecture, and customer engagement.
- Assist in the ongoing development of program and documentation standards for the Resident Technology Services team.
- Manage internal and external escalations for the team members under your supervision.
- Track and report metrics regarding customer engagements for your team.
- Coordinate various HashiCorp professional services resources to assist with specific customer needs as part of their technical transformation.
- Contribute towards building a multi-cloud adoption framework.
- Articulate and redefine the cloud consumption model in relation to HashiCorp Tao of workflows.
- Assist Enterprise CxOs in articulating the business value achieved in building the correct cloud consumption model.
- Communicate the business value of the HashiCorp product suite to customer executives.
- Articulate the technical functionality of HashiCorp products to multiple audiences ranging from practitioner to executive.
- Be subject to additional background checks and screening performed by the customer.
What You'll Need :
LI-Remote
Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.
The base pay range for this role is : $190,400 - $224,000 USD
The OTE pay range for this role is : $238,000 - $280,000 USD
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Salary : $190,400 - $224,000
