What are the responsibilities and job description for the Asset Manager position at HatchPros?
Video
No H1
Location: Hybrid (Remote Off-Site and On-Site in Harrisburg, PA)
Need to fill the skills matrix
Note
The Asset Manager will serve as a backup Asset Manager and assist in managing and maintaining asset tracking systems. The role involves developing and implementing processes for managing software, hardware, and equipment throughout their lifecycle. The Asset Manager will be responsible for day-to-day operational support, troubleshooting, and performing regular audits of asset data.
Key Responsibilities
To apply for this position, candidates must submit the following details:
No H1
Location: Hybrid (Remote Off-Site and On-Site in Harrisburg, PA)
Need to fill the skills matrix
Note
- This is primarily a remote position but requires on-site presence at Harrisburg, PA, as needed for meetings, training, etc.
- The candidate must pick up issued equipment on the first day.
- Candidates must live within a 1-hour/50-mile commuting distance of Harrisburg, PA.
The Asset Manager will serve as a backup Asset Manager and assist in managing and maintaining asset tracking systems. The role involves developing and implementing processes for managing software, hardware, and equipment throughout their lifecycle. The Asset Manager will be responsible for day-to-day operational support, troubleshooting, and performing regular audits of asset data.
Key Responsibilities
- Develop and implement processes for tracking and analyzing the lifecycle of assets, including software, hardware, and equipment.
- Provide operational support for asset management modules in BMC Remedy and ServiceNow.
- Conduct annual inventory audits to ensure asset management consistency.
- Perform bulk uploads and updates of asset data, ensuring accuracy.
- Identify and audit asset data discrepancies and maintain asset-related foundation data.
- Create and generate reports on asset usage and status for both users and management.
- Manage asset-related accounts, site information, hardware and software categorizations, and support groups.
- Participate in user acceptance testing and manage licensing for the Asset Management Module.
- Create end-user documentation and provide training to users as needed.
- Experience:
- 5 years of experience as an Asset Manager.
- 2 years of experience with BMC Remedy (version 20.02) or a similar ITSM tool.
- Certifications: ITIL Foundation Certification.
- Technical Skills:
- Strong knowledge of CMDB (Configuration Management Database) and asset management best practices, tools, and methodologies.
- Proficiency with Microsoft Office applications (Word, Excel, Outlook, and Teams).
- Communication: Excellent verbal, written, and meeting management skills.
- Organizational Skills: Proven ability to manage multiple assignments simultaneously, prioritize effectively, and deliver high-quality results.
- Customer Service: Strong customer service skills, with experience collaborating across IT departments.
To apply for this position, candidates must submit the following details:
- Full Legal Name
- Street Address
- City, State, Zip Code
- Phone Number
- Email Address
- Citizenship Status
- Education & Certifications
- Years of Experience in the following areas:
- Asset Management (5 years)
- BMC Remedy or ITSM tool (2 years)
- ITIL Foundation Certification
- CMDB and Asset Management methodologies
