What are the responsibilities and job description for the Data Entry Operator(Onsite--Augusta, ME) position at HatchPros?
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No H1
Local
DL
Work Location: 220 Capitol St. Augusta, ME (100% onsite for the first 6 months, with the option for 2 remote days per week after the 6-month period)
Local Candidates Only
Job Overview
We are seeking a Data Entry Operator 2 to support a range of scanning, indexing, and data entry tasks at our Augusta, ME location. This position plays a key role in managing electronic records, ensuring accuracy, and providing excellent customer service. The ideal candidate should be highly organized, have a strong attention to detail, and be self-motivated to work independently.
Key Responsibilities
No H1
Local
DL
Work Location: 220 Capitol St. Augusta, ME (100% onsite for the first 6 months, with the option for 2 remote days per week after the 6-month period)
Local Candidates Only
Job Overview
We are seeking a Data Entry Operator 2 to support a range of scanning, indexing, and data entry tasks at our Augusta, ME location. This position plays a key role in managing electronic records, ensuring accuracy, and providing excellent customer service. The ideal candidate should be highly organized, have a strong attention to detail, and be self-motivated to work independently.
Key Responsibilities
- Data Entry & Record Management: Perform data entry and attachment of files to electronic records to ensure accuracy and completeness.
- Scanning & Indexing: Scan documents and index them into electronic records for easy retrieval.
- Customer Service: Provide exceptional customer service by responding to inquiries and addressing any concerns or issues related to data or records.
- Document Management: Print certificates from electronic records as needed, maintaining accuracy and attention to detail.
- Collaboration: Work with team members and other departments to ensure that tasks are completed efficiently and in line with project goals.
- Problem-Solving: Proactively identify issues with data records and take necessary actions to resolve them independently.
- Customer Service: Strong customer service skills with the ability to professionally interact with internal and external stakeholders.
- Attention to Detail: Exceptional attention to detail when handling and entering data to ensure accuracy in all records.
- Organizational Skills: Excellent organizational skills to efficiently manage multiple tasks and meet deadlines.
- Independence: Self-starter with a willingness to take initiative, identify problems, and resolve them independently.
- Experience: Prior experience in data entry, scanning, and record management is preferred.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic knowledge of data management software.
- Communication: Strong written and verbal communication skills to ensure clear and effective communication with customers and colleagues.
- High School diploma or equivalent; further education or certifications in relevant fields is a plus.
- 1-3 years of experience in a similar role, especially within data entry or document management environments.
- Ability to handle sensitive information in compliance with privacy regulations and organizational policies.
- Location: Augusta, ME
- Onsite Requirement: This is a 100% onsite position for the first 6 months, with flexibility to work remotely up to two days per week after the 6-month mark.
- Work Hours: Full-time, Monday to Friday, typical business hours.
- Customer Service – Strong customer-facing communication skills to resolve issues and respond to inquiries.
- Organizational Skills – Efficient task management, including the ability to juggle multiple priorities.
- Attention to Detail – Precision in entering and processing data to ensure that records are accurate and complete.
