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Support Team Outreach Advocate - Circle Program

Hathaway-Sycamores CFS
Los Angeles, CA Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/23/2025

JOB SUMMARY : Sycamores is a contracted provider with the Los Angeles County's Mayors office, to operate the CIRCLE program, which stands for Crisis and Incident Response through Community-led Engagement, throughout the San Fernando Valley. This is a 24 / 7 unarmed response program that deploys trained teams to address non-urgent LAPD calls related to unhoused individuals.

CIRCLE aims to create positive outcomes for unhoused individuals through rapport-building and connections to services and provide LAPD officers with more time to focus on traditional law enforcement efforts. For consumers that are evaluated to need more intensive and immediate support, CIRCLE is integrated with the Los Angeles County Department of Mental Health (LACDMH) network of Field Intervention Teams (FIT), which is the County's behavioral health crisis responder system served by Mobile Crisis Outreach Teams (MCOT) and Psychiatric Mobile Support Teams (PMRT), who can provide an in person assessment to determine if psychiatric hospitalization is necessary.

The CIRCLE Support Team Outreach Advocate is partnered with their Support Team Supervisor. The principle duty of the Support Team is to conduct follow-up engagement with individuals encountered by their colleagues, the Response Team, or other high-utilizers of emergency services, and encampments or individuals identified by the City and provide case management, connections to services and housing, transportation to housing solutions or other resources, and system navigation. The secondary aim of the Support Team is to support the Response Team, by responding to low-risk and low-priority diverted incidents and referrals when the Response Team's estimated response time would exceed thirty (30) minutes. In these situations, the Support Team will jointly provide outreach and engagement to persons in need within the San Fernando Valley. The CIRCLE program responds to referrals from three Los Angeles Police Departments (Van Nuys, Mission, and Foothill) and will utilize the agency vehicle to work in the field with a community member in need.

Learn More at Our Mobile Crisis Outreach Hiring Fair

When : Wednesday, January 29, 2025, 9 AM to 2 PM

Location : Sycamores Pacoima Community Based Services (PAC 2), 12510 Van Nuys Blvd, Suite 201, Pacoima, CA 91331

How To Attend : Apply for the position and email recruiting@sycamores.org to RSVP please let us know the position, location and preferred interview time (AM or PM) you are interested in exploring.

Hiring - Sycamores : a better life

Starting Pay Range :

28 - $30 per hour (starting pay will be based on previous work experience and educational background.)

Shift Schedule :

Monday - Friday 10 am - 6 : 30 pm

JOB QUALIFICATIONS

  • Be at least 18 years of age.
  • Minimally, one year of job-related experience conducting street outreach to person's experiencing homelessness.
  • Preferred : Preferably has previous lived experience in homelessness, substance abuse, or criminal justice involvement.
  • Agree, in writing, to adhere to the Code of Ethics.
  • Valid California Driver License and a driving record acceptable to the Agency's insurance carrier.
  • Ability to use agency vehicle with appropriate insurance for all transporting consumers and adhering to federal, state and local motor vehicle safety standards when transporting children.
  • Maintain all licenses and certifications.

PHYSICAL DEMANDS

  • The ability to physically manage and / or de-escalate consumers / residents.
  • Frequent driving in the community with consumers.
  • Frequent / continuous intermittent standing / walking, occasional / intermittent sitting.
  • Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
  • Reaching at or above shoulder level may be necessary.
  • Bending, squatting, kneeling, pushing / pulling, twisting, and climbing.
  • Occasional / intermittent lifting and carrying objects / equipment weighing up to 25 pounds.
  • Continuous use of near vision, hearing, and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
  • Requires physical presence in the office during shift.
  • Ability to practice physical intervention for safety of consumers according to training and policy.
  • Ability to operate a motor vehicle.
  • All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.

    Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

    Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination : Conviction History.

    Due to the direct contact, we have with vulnerable populations, services we perform in the community, relevant CDPH orders, and CDC guidance, Sycamores mandates COVID-19 vaccinations. Accordingly, employees are required to (i) have a COVID- 19 vaccine and their booster shot if booster eligible which is authorized for emergency use by the US Food and Drug Administration or the World Health Organization by the first day of work OR (ii) obtain a reasonable accommodation due to a disability or sincerely held religious belief. To request an accommodation, please notify Sheila Domingue at Shdomingue@sycamores.org. All offers of employment are conditioned on satisfying one of above. No inquiries of vaccination status will be made until after a conditional offer of employment has been extended. Sycamores prohibits discrimination on the basis of a protected characteristic, including disability, perceived disability, or religion. Sycamores will not retaliate against any employee or candidate for requesting a reasonable accommodation pursuant to this policy.

    Other details

  • Job Family Non-Billing Direct Care
  • Pay Type Hourly
  • Required Education Equivalent Experience
  • Apply Now

    Salary : $28 - $30

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