Unit Secretary

POSITION DESCRIPTION

TITLE : Unit Secretary ( OSHA Classification 2)

FLSA : Non-exempt

POSITION SUMMARY : Responsible for assisting residents with all social and emotional issues relating to placement in a nursing facility and all other aspects of his / her life.

TITLE OF SUPERVISOR : Director of Nursing

TITLE OF IMMEDIATE SUBORDINATES :   N / A

POSITION REQUIREMENTS - Education / Experience

Experience in health care setting.

Preferably a high school graduate or equivalent.

Ability to read, write and comprehend English; ability to follow oral and written instructions.

Fluent knowledge of word processing (including Microsoft Office) and other office equipment helpful.

Ability to work hours as scheduled based on the requirements of the position assignment.

Working Conditions : Works in an appropriately lighted and ventilated environment.

Physical Requirements :

Must be able to move intermittently throughout the day, proper body mechanics required - bending, stooping, turning, stretching, and reaching above the shoulders are involved.

Must be able to see and hear or use prosthetics / equipment that will enable these senses to function adequately to assure that the requirements of this position can be fully met.

Must be able to lift a minimum of 25 lbs.

BEHAVIORAL COMPETENCIES

Accountability

The demonstrated ability for ownership of all actions and behaviors in fulfilling job responsibilities in a manner consistent with the organization’s Mission and values. Includes attending all required and mandatory annual in-services.

2. Communication

The demonstrated ability to present ideas and information in a concise, effective, and interpersonally appropriate manner, through written and oral forms. Recognizes emergency situations and responds and / or communicates appropriately. Willingly discusses any problems, needs, or concerns which arise with Supervisor.

3. Customer Service

The demonstrated ability to develop and cultivate mutually beneficial relationships with both internal and external customers, including but not limited to coworkers, residents, families, and physicians. Effective customer service behavior is characterized by continually striving to exceed all customer expectations. Service is characterized by responsible and caring stewardship, which assures the dignity of all individuals and the effectiveness of the organization.

4. Teamwork

The demonstrated ability to establish effective relationships with both internal and external customers including but not limited to coworkers, residents, families, and physicians. Willingly assists other personnel if requested. Teamwork is characterized by working toward a shared purpose or goal by collaboration, partnering or cooperating with others.

5. Trust and Respect

The demonstrated ability to be both trustworthy and trusting of others while respecting the needs of all residents, family, and coworkers. Modeling the goals and philosophies expressed in the organizations Mission and Code of Ethics. This competency is characterized by those actions and behaviors that contribute to creating an environment where all individuals are treated equitably and with dignity and who rights are respected and upheld.

TECHNICAL COMPETENCIES

1.Observes proper safety and sanitary techniques.

2. Exhibits excellent assessment, communication, and counseling skills.

3. Makes independent decisions as needed.

4. Utilizes general knowledge of medical terminology.

5. Understands and upholds the Resident’s Bill of Rights and holds all resident information confidential.

6. Follow and comply with all State and Federal regulations as well as established Personnel Policies and Procedures.

7. Maintain all pertinent records in a timely, efficient, and confidential manner.

8. Project a professional image always.

ESSENTIAL FUNCTIONS

Schedules appointments with physicians or outside agencies and completes necessary paperwork to accompany residents.

Schedules lab test including in-house X-rays and makes out appropriate lab slips.

Faxes communication to physicians as directed by charge nurse.

Maintains physician rounds book and generates physician compliance calendar.

Stocks and maintains medical supplies in medication room nurses conference room and monitors for neatness and overstocking.

Maintains consultant records for residents and schedules consulting physicians visit in cooperation with charge nurses.

Answers telephone, relays message and relieves receptionist for break / lunch.

Prepares for new admissions by following admission checklist. Completes necessary clerical duties related to admission and discharge of residents.

Organizes discharges charts and ensures they are complete; files medication and treatment cardexes; keeps all charts in order and thinned as appropriate.

Assists in developing procedures to ensure records are properly completed, signed, indexed, etc. before filing.

Performs misc. duties pertaining to medical records and assists business office personnel as required / directed.

Completes assigned duties on nursing units as directed by Charge Nurses.

Performs other related duties and attends meetings as may be deemed necessary by Supervisor / Administrator and or Director.