Assistant Manager

Job Summary:

The Fuel Station Assistant Manager is responsible for maintaining oversight of all station operations and staff in the Site Manager’s absence. This position requires a high level of customer service and customer interaction. Reliable and regular attendance is crucial.

Supervisory Responsibilities:

Day-to-day oversight of Fuel Station staff. Responsible for assisting the Site Manager with hiring, firing and disciplinary action as well as provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with Hattenhauer’s guidelines and expectations.

Essential Functions (in a typical work week):

Any employee may be required by their manager to perform any of the duties described in their position description, and other duties which may be necessary or desirable for which the employee is qualified.

· Perform all duties of Cashier/Fuel Station Attendant(s) as needed.

· Maintain courteous, professional contact with co-workers, customers, vendors and community at large

· Support and adhere to execution of established safety, security, quality guidelines, as well as all other Hattenhauer policies, procedures, practices, and programs

· Role-model safe behaviors

· Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service

· Assist with product inventory management

· Support and adhere to Hattenhauer's cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions

· Use, operate, clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance to Cashier/Fuel Station Attendants as needed

· Inform Site Manager of any issues or concerns that might affect the store's customer service, safety record, profitability, or adherence to any company's policies and procedures

Secondary Functions (in a typical work week):

The individual in this position may be asked, on occasion, to assist other positions as needed/necessary.

Required Knowledge, Skills and Abilities:

• Excellent customer service skills.

• Good verbal communication skills.

• Ability to operate available equipment, such as cash registers, calculators, or scanners.

• Basic mathematical skills, as needed to make change and give refunds.

• Knowledgeable about company's products and services, and customer-related policies.

Education and Experience:

• High school diploma or equivalent preferred.
• Successful completion of on-the-job training.
• Food handlers card preferred.
• Supervisory experience preferred.
• A combination of relevant work experience may be considered in lieu of education preferences.

Physical Requirements:

• Prolonged periods standing and working on cash register or related equipment.

• Must be able to lift up to 15 pounds at times.

• May need to work nights, weekends, and holidays on a rotating basis.

• Ability to perform repetitive movements over long periods of time.

Work Environment:

• General retail environment, which may contain exposure to moderate levels of noise in a moderate to fast-paced environment. Weekend and evening hours are required for this position (shift is typically opposite the Site Manager). Frequent face-to-face contact with colleagues and customers.

Job Type: Full-time

Pay: From $17.45 per hour

Expected hours: 40 – 45 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Night shift

Work Location: In person

Salary : $17