Yoga Studio Manager

About us

We are professional and agile.

Our work environment includes:

• Modern office setting
• Food provided

POSITION SUMMARY:
We are seeking a highly motivated and experienced Studio Manager for our Haum Studios - FL. This role reports directly to the studio owner and is responsible for overall management of the studio operations, sales personnel, and customer service. The Studio Manager has a key role in payroll, staff management, developing and executing strategic plans, and ensuring the studio's profitability. The Studio Manager should lead with Radical Inclusivity, Integrity, Perseverance, and Fearlessness.

ABOUT YOU:

• You have a strong understanding and passion for the yoga industry and you excel in a fast-paced dynamic environment.
• You have experience in managing and motivating a team, creating a positive and inclusive work environment.
• You are detail-oriented with strong organizational and planning skills and the ability to manage multiple priorities efficiently.
• You have excellent customer service skills with a focus on creating an exceptional customer experience.
• You have a strong sales background with a track record of meeting or exceeding targets.
• You have a marketer's eye and valuable experience in marketing to drive sales growth.
• You have experience with payroll processing and managing financials.

DUTIES AND RESPONSIBILITIES:

Leadership and Management:

• Direct and oversee all studio operations ensuring the studio runs smoothly and efficiently.
• Develop and implement strategic plans alongside the Founder that align with the studio's mission and objectives.
• Recruit, train, and manage the leadership team fostering a culture of growth, customer service excellence, and team unity.
• Recruit, hire, train, and develop the Studio Host Team.
• Handle payroll processing and ensure all employees are paid accurately and on time.

Sales and Revenue Growth:

• Develop and implement sales strategies alongside the Founder to drive revenue growth, ensuring sales targets are met or exceeded.
• Drive sales through the promotion of services and products in line with the strategy set by the Founder.
• Review financial data, prepare management reports, and implement cost-control measures as necessary.
• Collaborate with the Founder to develop new client attraction and conversion strategies, then execute these strategies.

Customer Relationship Management:

• Ensure high standards of customer service and client care are maintained.
• Provide exceptional customer service and create an environment of open communication.
• Promote the studio's services and create a strong brand presence within the local community.
• Act as an ambassador for the studio in the community, promoting the benefits and understanding of yoga.

Operations:

• Oversee the maintenance and cleanliness of the studio and ensure that it is a safe and inviting environment for staff and clients.
• Manage studio supplies, handle necessary repairs and maintenance as needed, and ensure the security and safety of the studio.
• Develop and monitor programming execution for growth in attendance and revenue.

Administrative:

• Ensure compliance with company policies and legal regulations.
• Maintain an accurate and up-to-date record of studio operations, finances, and client interactions.
• Prepare and present sales reports and client conversion and retention metrics on a monthly and yearly basis.
• Send weekly team communications.

QUALIFICATIONS AND EXPERIENCE:

• Must have a proven track record in a leadership role within the yoga, fitness, or wellness industry.
• Proven experience in sales and customer service.
• Experience in payroll processing and managing financials is required.
• Four-year college degree or equivalent experience is preferred.
• Must have previously practiced at the studio and understand the community and culture.

REPORTS TO: Founder

SUPERVISES: This position supervises the front desk staff (studio hosts) and contractors.

WORK ENVIRONMENT:

This job operates in the studio. Consistent hours and presence at the studio are expected though the exact schedule is flexible. Intermittent evening and weekend work may be required.

COMPENSATION & BENEFITS:

• Full-time position (40 hrs/week)
• Salary-based pay depending on experience and skills.
• Benefits include opportunities for professional development, access to unlimited yoga, and other discounts at the studio on programming and retail.

Please note: This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $50,000 - $60,000