What are the responsibilities and job description for the Quality Manager position at Haven Behavioral Healthcare?
Full-time Quality Manager
Haven Behavioral Hospital of West Chester is a 72-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven of West Chester.
Position Summary
Experience
- Newly opened hospital!
- Medical/Dental/Vision, 401k, PTO, and more!
Haven Behavioral Hospital of West Chester is a 72-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven of West Chester.
Position Summary
- Supports the Performance Improvement & Risk Management Department in the management of performance improvement, educational development and policy oversight performance measures.
- Collaborates with multi-disciplinary team on problem identification and resolution.
- Conducts audits or utilize other data collection methods to evaluate progress on outcome or process measures.
- Participate in immediate response to safety-related issues.
- Act as a resource to front-line staff providing education as needed.
- Support regulatory survey participation and/or Plan of Correction development & implementation.
Experience
- Minimum of three (3) years of experience in an acute care hospital setting.
- Acute inpatient psychiatric setting experience strongly preferred.
- Experience in teaching, clinical program development and data base management preferred.
- Proficiency in Office & computer skills but not limited to the use of copiers, computers, and associated applications such as E-fax, Microsoft Office Word & Excel.
- Understanding of CMS Conditions of Participation, Joint Commission Standards, and state licensing standards.
