What are the responsibilities and job description for the Intake Coordinator- Home Health position at Haven HHC?
About the Role:
Haven Home Health is seeking a detail-oriented and organized Home Health Intake Coordinator to join our team in our Boca Raton, FL office. This role is crucial in managing incoming referrals, verifying insurance, and coordinating patient admissions efficiently. The ideal candidate should have experience in home health intake and authorization processes, with strong communication and multitasking skills.
Responsibilities:
- Process incoming home health referrals promptly and accurately.
- Verify patient insurance coverage and benefits for home health services.
- Communicate with referral sources, physicians, and field staff to ensure smooth admissions.
- Enter and maintain accurate patient data in the electronic medical record (EMR) system.
- Follow up on outstanding authorizations and ensure compliance with regulatory guidelines.
- Provide excellent customer service to patients, families, and healthcare partners.
Requirements:
- Minimum 1 year of experience in home health intake or a related healthcare field.
- Experience with insurance verification and authorization processes.
- Proficiency in EMR systems (Kinnser/WellSky preferred but not required).
- Strong organizational and multitasking skills.
- Excellent verbal and written communication abilities.
Benefits:
- Competitive pay based on experience.
- Health, dental, and vision insurance options (for eligible employees).
- Paid time off and holiday pay.
- Supportive and collaborative work environment.
If you are an experienced intake coordinator looking for an opportunity to make a difference in home health, apply today!
