What are the responsibilities and job description for the Shelter Support Staff position at Haven House Shelter?
Overview
The Shelter Support Worker plays a vital role in providing a safe and encouraging atmosphere for local residents facing homelessness. The Shelter Support Worker helps build and maintain a culture of respect and empowerment where the residents can move forward in their goals to achieve stability.
Duties
- Provide direct support to shelter residents, addressing their needs and concerns.
- Conduct crisis intervention when necessary, utilizing conflict management skills to de-escalate situations.
- Complete required documentation.
- Assist with meals, following safety protocols.
- Work with residents to ensure cleaning and chores are completed.
- Assist Director with resident intake, supplies, and resident orientation.
- Monitor sleeping areas, bathrooms, kitchen, doors, grounds.
- Answer the phone, take messages and respond appropriately.
Requirements
- Understanding and a compassionate approach towards individuals facing homelessness.
- Ability to manage conflicts effectively and provide support during challenging situations.
- Experience and willingness to work respectfully with culturally diverse people.
- Ability to be calm and helpful in difficult situations.
- Excellent communication skills and the ability to work collaboratively within a team environment.
- Ability to enforce shelter rules.
- Must have required PA State Police Criminal History Clearance, Child Abuse History Clearance and FBI Criminal History Clearance.
- Must pass drug testing.
- Must be able to stand and walk for extensive periods of time; must be able to carry up to 35 pounds and occasionally lift/ carry/ push up to 45 pounds.
This position requires dedication, empathy, and the ability to adapt to various situations while maintaining professionalism at all times.
Job Type: Part-time
Pay: From $9.00 per hour
Expected hours: No more than 32 per week
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Rotating weekends
Ability to Commute:
- Du Bois, PA 15801 (Required)
Ability to Relocate:
- Du Bois, PA 15801: Relocate before starting work (Required)
Work Location: In person
Salary : $9