What are the responsibilities and job description for the Email Marketing Operations Manager position at havenly?
At Havenly, we believe that everyone deserves a beautiful home they love. Founded in 2014, we've grown into the #1 interior design service in the country.
We're reinventing the way people design and shop for their homes, making custom furniture and interior design delightful and accessible for all. Although we're headquartered in Denver, we offer both online and in-person services, operating design studios on both coasts and throughout the US.
We proudly own and operate some of the best home furnishings brands in the business including Interior Define, The Inside, and The Citizenry. Our family of brands is growing and were looking for amazing people to join us on this journey!
Were searching for an Email Marketing Operations Manager to join our Growth team at Havenly. This role will manage and implement the technical operations of the lifecycle marketing programs across email, SMS and push within our portfolio of six brands. Our ideal candidate will bring a technical mindset and experience to create cutting edge, multi-channel lifecycle campaigns. This is a unique, high-impact opportunity to play a critical role in the growth of a fast-growing and well-known consumer startup.
The ideal candidate combines strong technical expertise in marketing automation and CRM platforms with a strategic mindset, enabling them to design scalable systems and processes that drive measurable business outcomes.
If youre a marketer with a love of technology and experience in lifecycle marketing who dreams of engaging customer journeys and enjoys rolling up their sleeves and working on a high-achieving team - this is the perfect role for you!
What youll do :
- Lead the optimization of the Braze CRM and other marketing technologies to support scalable and efficient marketing operations.
- Manage two offshore associates.
- Manage vendor relationships and technology integrations to ensure maximum ROI.
- Build and maintain automated journeys for growth / acquisition, retention, and long-term program viability - ensuring alignment with marketing goals.
- Monitor and analyze campaign performance, up-time, and output, producing insightful reports to inform strategic decision-making and continuous improvement.
- Collaborate with data, product, and engineering teams to ensure timely, clean data and information to drive the best possible customer experience and results.
- Spearheading the design, implementation, and optimization of marketing processes to maximize efficiency and ROI.
- Seamlessly manage the operation of marketing technologies, accurate data management, and actionable insights to support growth and retention.
- Optimize technical test design and set up to ensure clean and actionable results.
What youll bring :
About You :
Additional Details :
As a company, our goal is to make everyone feel good at home and that starts right here, at Havenly HQ. We celebrate our differences and encourage everyone to bring their true selves to work each and every day. Throughout the journey of each of our team members, as a company, we take pride in and commit to ensuring that everyone feels valued, heard, welcome and has equal opportunity to thrive. With the above stated, Havenly is committed to cultivating a diverse and inclusive team. We are open to candidates of all backgrounds and encourage you to apply if interested.
Salary : $90,000 - $100,000
