What are the responsibilities and job description for the Office Assistant position at Haverty?
Job Description
Job Description
Job Description
Our Anniston location is looking for a Part-time Office Associate.
MAJOR FUNCTION
Office Team Members are an integral part of Havertys’ outstanding customer experience in our retail locations by being customer focused and working as a team. Office Team Members process customer sales, process payment transactions, answer phones, and schedule deliveries.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Balances cash fund every morning and evening
- Completed opening / closing procedure checklists daily
- Prepares reconciles bank deposits
- Processes customers' sales and payments accurately
- Maintains an organized and secure office environment
- Answers incoming calls, distributes calls / messages, manages stores voicemail
- Handles customer complaints, initiates and follows up on existing customer service tickets
- Reviews Outstanding Customer Transactions
Verifies scheduled deliveries are in the appropriate status to be routed
Job Requirements
REQUIREMENTS
Education and / or Experience
Qualifications
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by this employee. He / she will be required to follow any other instructions and to perform any other duties upon the request of his superior.
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
