What are the responsibilities and job description for the Nurse Case Manager-Principal Care Management, position at Hawai'i Island Community Health Center?
Job Description
Job Description
JOB TITLE :
Nurse Case Manager-Principal Care Management, RN
FLSA STATUS : Exempt
DEPARTMENT : Medical Services
SUPERVISED BY :
Care Coordination Manager
- POSITION FUNCTION SUMMARY
Under the direction of the Care Coordination Manager the Nurse Case Manager- Principal Care Management (PCM), RN will oversee enrollment and management of patients needing case management services from a licensed nurse. The Nurse Case Manager is responsible to the HICHC clients for rendering a variety of skilled nursing care in assigned areas in terms of individualized client needs; according to dependent and independent nursing functions and conformance with recognized nursing techniques, procedures, and established standards based on the scope of nursing, under the direction / delegation of the Care Coordination Manager.
This position may have various work assignments within HICHC. This description is intended to be generic in nature, and as such it does not detail all duties and responsibilities of the particular job assignment. Various duties, responsibilities and accountabilities may be assigned to an incumbent in this position depending on the specific job assignment, and may include but not be limited to the following :
Principal Care Management
Assesses the client’s formal and informal support systems.
Acts as patient advocate; identifies and develops new community resources; assists with problem solving.
Provides or assists in providing appropriate medical, nursing, or other health care in the home and / or clinic setting as needed.
Maintains accurate patient records; maintains patient confidentiality.
Provides and / or arranges for education in disease management; provides knowledge and tools so patients can manage their disease effectively including self-management goal counseling, assists in scheduling regular patient visits, and conducting periodic evaluations and knowledge updates.
Requirements of Position
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
One year of experience as a nurse required. Preferred experience in a community health center and working within a managed care environment.
Must possess sufficient prior work experience in progressively responsible positions during which the skills and abilities to perform all the essential functions have been amply demonstrated at a consistently competent level.
Licenses and Certifications
Current BLS certification is required and must be maintained.
Knowledge, Skills and Abilities
Ability to work independently under the general direction of a provider and follow instructions for work completion.
Ability to take the initiative to resolve patient concerns and problems.
Language Skills
Ability to write at a moderate level of competence, including internal reports and memoranda.
Ability to communicate effectively with patients and their families to make their visit a pleasant experience.
Physical Requirements
Personal Characteristics
Personal characteristics to include : a team player, high integrity, communication and customer relations skills, regular work attendance, courteous and friendly, able to work well with diverse groups of people, and gain and maintain respect of others, both inside and outside HICHC.
Must be able to maintain complete confidentiality of medical records, patient interviews, and office memoranda.
Confidential and Sensitive Information
Because the employee has access to personal and professional data regarding individual employees and their families, personal data regarding individual patients and the families, and / or sensitive company financial data, an essential job result is the maintenance of a high level of confidentiality of the information processed by the employee. Violation of this confidence may result in disciplinary action, up to and including termination of employment.
General Remarks : The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential tasks and functions.
Environment : The noise level in the work environment is usually moderate. There are no known environmental hazards on the premises. Work environment is often stressful. Work is mostly inside, and normal office worker safety precautions and practices are required. Incumbent will be exposed to patients' conditions and some-unpleasant sights, smells and contagious diseases including virus, disease and infection from patients and specimens in working environment. All employees are offered the opportunity to receive the Hepatitis B vaccination series.
OSHA : This position performs tasks that involve exposure to blood, body fluids, or tissues; normal medical safety precautions and practices are required
Work Hours : Eight- or Ten-hour work days. Incumbent will be scheduled based on operational need (rotate shifts, standby, on call). This position is exempt under the provisions of the Fair labor Standards Act (FLSA) and is not subject to the policies and procedures pertaining to overtime hours and premium pay. The foregoing position description is not all-inclusive of the duties that may be assigned to the employee. In order to ensure maximum flexibility and efficiency and to encourage cross training, employees will be assigned additional duties as deemed necessary or desirable by HICHC.
Mental Demands : Duties require attention to detail, alertness, problem solving, tolerance to stress and exercising sound judgment. Duties require high tolerance and adequate coping skills for dealing with loss, grief and bereavement. Good stress reduction and management skills are essential.
The foregoing position description is not all-inclusive of the duties that may be assigned to the employee. To ensure maximum flexibility and efficiency and to encourage cross training, employees will be assigned additional duties as deemed necessary or desirable by HICHC.
