Demo

Call Center Representative I

Hawaii Community FCU
Kealakekua, HI Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025

Primary Functions:

Provides quality service by phone. Assists members with transactions and information on their accounts. Promotes Credit Union products and services in order to meet sales and service goals. Use online digital platform for online banking, use Visa Program for Debit/Credit card assistance, full understanding of History, differentiating between ACH, debit, credit, and checks clearance, as well as direct deposit. Proper telephone etiquette - for answering calls, placing them on hold, transferring using soft transfer methods, conference calling and 3rd party calling. Ensures safeguarding of Member information by following identification and document retention policies

  • Please apply on our website at www.hicommfcu.com/careers

Job Type: Full-time

Pay: $31,200.00 - $44,200.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Wellness program

Physical Setting:

  • Office

Schedule:

  • Day shift
  • Monday to Friday
  • Rotating shift

Work Location: In person

Salary : $31,200 - $44,200

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Hawaii Community FCU
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