Program Manager (Finance) - SR-24

Salary : $71,016.00 - $83,064.00 Annually

Location : Future vacancies with immediate vacancy in Hilo, HI

Job Type : Permanent & Temporary Positions

Job Number : 2025-00025

Department : Finance

Division : Accounts

Opening Date : 02 / 23 / 2025

Closing Date : 3 / 4 / 2025 11 : 59 PM Hawaii

Duties Summary

A program manager is located at the departmental or division level, with responsibility to oversee and / or to plan, develop, implement, and evaluate activities for one or more of the department's programs; develops, evaluates, revises, and implements policies, standards, operating procedures, goals, and objectives; coordinates work between County departments, community organizations, and vendors; provides advice and consultation to agency heads, supervisors, employees, and the public; and performs other related duties as assigned.

There is one (1) immediate permanent full-time vacancy with the Department of Finance - Accounts Division in Hilo. This position is responsible for managing the County's software system (assisting end users, troubleshooting, working with vendor to resolve / implement changes, training end users, etc.) and assisting in the general ledger and payroll functions (maintenance of accounting system, analyze fiscal data, preparation of financial reconciliations and reports, etc.). Responsibilities of the position also include the coordination of system upgrades, requests for enhancements and modifications, development of new features / modules and system procedure, implementation of training, problem solving / troubleshooting, and resolution of technical issues with consultants and vendors.

Appointment may be made at any rate within the salary range advertised above at which appropriate qualified applicants can be recruited. Starting salary will be based on the qualifications of the person selected.)

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Examples of Duties

• Oversees and participates in program planning, development, and implementation work, which may involve work with public, private, or community organizations to plan, develop, and implement programs and activities.
• Serves as program resource and provides advice and consultation to manager, supervisors, other employees, and the public.
• Conducts studies and analyses of major, unprecedented, or controversial issues regarding the agency services and operations.
• Formulates and recommends new or revised policies, operational procedures, program goals and / or objectives.
• Surveys and evaluates customer / client needs and concerns; recommends new programs, changes or enhancements of current programs, and development of new program activities.
• Oversees the implementation of new or revised program plans, policies, work processes, systems, upgrades, etc. to ensure proper coordination and appropriate training of customers / clients; takes necessary action to resolve any problems or conflicts that may occur.
• Collaborates with representatives from other departments, governmental agencies, vendors, and private or community organizations to foster cooperation and effectively implement programs and activities.
• Drafts vendor contracts and monitors services to ensure compliance with contract provisions; advocates for department / County in discussions with vendor regarding services to be performed.
• Facilitates the development of Memorandum of Agreements among appropriate stakeholders.
• Evaluates programs to identify problems, barriers, or processes that impede the effective, efficient, and timely response to customer / client needs; recommends and implements improvements.
• Oversees the maintenance of records; prepares operational reports; evaluates statistics to ensure achievement of objectives and to implement program changes.
• Identifies program needs and potential sources of funding from state, federal, and private sources; prepares grant applications and supporting documentation; supervises and / or participates in the management of grants.
• Keeps abreast of State, Federal, and County laws, ordinances, regulations, and legislation that govern or may impact program; may draft testimony, legislative proposals, or comments as appropriate; evaluates impact and resolves issues or problems.
• Identifies training needs; organizes and coordinates training for customers / clients.
• Participates in the preparation of annual budget requests; may attend budget hearings to justify requests.
• Serves as program liaison and attends meetings with employees, departments, vendors, and private and community organizations regarding program matters.
• May supervise other professionals and personnel as assigned; oversees personnel related matters.
• Performs other related duties as assigned.

Minimum Qualification Requirements

Training and Experience :

A combination of education and experience substantially equivalent to :

Examination : All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Attach all required documentation (e.g. official transcript, professional license(s) / certification(s), DD-214, etc.) at the time of submitting your application.

Note : In-person interviews and / or further testing in Hawai'i County may be required at the discretion of the hiring department / agency. If in-person interviews and / or further testing are required, applicants who are referred to the hiring department / agency must be available to participate in person and at their own expense at that phase of the selection process.

Knowledge of : principles and methodology of program planning and development; research and evaluation methods and techniques; report writing; public relations; effective organization and staff utilization; knowledge and understanding of department's programs and activities, operations, processes, goals and objectives, issues and concerns, policies and procedures, regulations; related state and federal laws and regulations pertinent to the department's program; related state and federal agencies, community organizations and agencies, resources, and services that interact with and have an impact on the department's programs and activities.

Ability to : plan, organize, coordinate, and implement activities for the development of new or revised programs, policies and procedures; research, analyze, evaluate, and interpret data, reports, and other complex materials, and draft comprehensive reports of findings and conclusions; utilize problem solving techniques in addressing problems, issues, and concerns, and recommend alternative solutions; plan, assign, review, and evaluate work of others; organize and coordinate operational activities; interpret and explain pertinent federal and state policies and procedures, regulations, etc., to a variety of audiences; communicate clearly and effectively, both orally and in writing; prepare clear and concise reports; develop and maintain effective working relationships with others; and speak effectively before groups.

Physical Requirements : Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping : Light

Benefits of County employment : The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

All benefits are subject to eligibility requirements and change due to legislative actions and / or changes negotiated through collective bargaining. Please check out the benefits tab for additional information.

Supplemental Information

Please scan and attach these supporting documents to your on-line application,if required :

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS :

Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV.

Please add to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.

You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.

Benefits of County employment : The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

Vacation : Employees start accruing paid vacation time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with a maximum accumulation of 90 working days.

Sick Leave : Employees start accruing paid sick leave time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with no limitation on the amount of sick leave that may be accumulated.

Holidays : The County provides 13 paid holidays per year (plus General Election Day when applicable).

Training and Development : The County provides a variety of training and development opportunities for employees.

County Tuition Reimbursement Program : Scholarship program for employees who take the initiative to advance their education and learning, subject to eligibility requirements and reimbursement limits.

Public Service Loan Forgiveness (PSLF) Program : A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit

Retirement Plan : The Employees' Retirement System is a qualified defined benefit public pension plan covered under Section 401(a) of the Internal Revenue Code. It provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries. For more information visit

Deferred Compensation : Eligible employees may participate in the Island Savings Plan (a deferred compensation plan as provided under Section 457 of the Internal Revenue Code.) This is a voluntary supplemental retirement savings plan that allows for the investment of tax-deferred contributions into a variety of investment options.

Flexible Spending Plan : Eligible employees can use pre-tax dollars to pay for their portion of insurance premiums, qualified dependent care and / or medical expenses.

Health Benefit Plans : The County of Hawai'i offers the following health benefit plans for eligible employees :

Medical Plan (HMO or PPO)

Vision Plan

Dental Plan

Prescription Drug Plan

These benefits are administered by the Hawaii Employer-Union Health Benefits Trust Fund. For more information about current employee contribution rates and plans see the EUTF website ().

Group Life Insurance : The County provides a free life insurance policy for active employees.

Credit Union Membership

Other Leaves : You may be eligible for other leaves, such as : Family Leave, Funeral Leave, Leave Sharing, Military Leave, Victims Protection Leave, Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, Donor Leave, and Jury Duty.

All benefits are subject to eligibility requirements and to legislative and / or changes negotiated through collective bargaining.

REQUIRED SUPPLEMENTAL QUESTIONS. The information provided to these Supplemental Questions may be used in combination with your application to determine whether you meet the minimum qualification requirements and / or your final score. Failure to provide detailed and complete information may result in your application being rejected or you receiving a lower score. Please do not submit a resume in place of completing the Supplemental Questions. Any information you submit may be verified.

When applying for this position, I understand that I must thoroughly complete the Education and Work Experience Sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking.

I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or my receiving a lower examination score. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information.

Applicants must meet all the requirements for the position they are seeking as of the closing date of the recruitment, unless otherwise specified. Your possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. It is essential that you describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Note : Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example : Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week, per work experience, will not be credited. Example : Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.

Did you graduate from an accredited college or university with a baccalaureate degree in public administration, business administration, or a field pertinent to the department's programs and activities (e.g. information technology, information systems management)?

Did you scan and attach a copy of your official college transcript to your application?

Do you have three (3) years of professional experience that involved the conduct of studies and analysis of programs or projects pertinent to that of the department's programs (e.g. management and maintenance of electronic information systems) through active participation in the planning, coordination, development, implementation, and / or evaluation process which demonstrated the ability to identify information needs, collect and analyze data, identify problems and alternative solutions, and to recommend an effective course of action?

If you answered "Yes" to question #5, please describe where you gained your professional work experience. Treat each change in employer or position separately. Include the following information :

A. Employer's name

B. Your job title

C. Employment dates (from month / day / year to month / day / year)

D. Hours worked per week

E. Describe your duties specific to in the management and maintenance of electronic information systems

F. Detailed description of the programs / projects you conducted studies / analyses of. Include examples of the studies / analyses you conducted.

G. Detailed description of your participation in the planning, coordination, development, implementation, and / or evaluation process and include the following information :

H. The percentage of time spent performing this work.

If you answered "None of the above," enter N / A.

Be specific and complete ALL questions for ALL experience you are claiming. The following are unacceptable responses :

Do you have a valid State of Hawai`i driver's license (Class 3) or any other valid comparable driver's license at the time of filing? (Note : You will be required to submit your valid driver's license at time of hire.)

If you responded "No," to question #7, are you able to travel independently to various geographic locations?

Required Question

Salary : $71,016 - $83,064