Support Services Clerk I - SR-08

Salary : $37,872.00 Annually

Location : Future vacancies with immediate vacancy in Hilo, HI

Job Type : Permanent & Temporary Positions

Job Number : 2025-00007

Department : County Clerk

Division : Council Services

Opening Date : 01 / 12 / 2025

Closing Date : 1 / 21 / 2025 11 : 59 PM Hawaii

Duties Summary

Operates various duplicating machines and copiers to reproduce a variety of materials for all departments and agencies; operates computers to format and download documents for printing; processes and distributes incoming, outgoing, and inter-departmental mail for the County of Hawai`i; and performs other related duties as required.

There is one (1) immediate permanent full-time vacancy with the Office of the County Clerk - Council Services in Hilo.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Examples of Duties

• Receives on-line work orders from departments via the mainframe system to reproduce reports, circulars, agendas, books, communications, bills, resolutions, documents, maps, charts, office forms, and other related material.
• Reviews work orders and uses discretion on methods and techniques to utilize for reproduction to achieve desired results.
• Formats materials using various software applications, e.g., power point, adobe, word, excel, publisher, etc.; checks quality and grade of paper; makes necessary adjustments to ensure proper shading, tone, and clarity of text.
• Follows established priorities and deadlines when reproducing materials.
• Collects and sorts all incoming, outgoing, and inter-departmental mail for the County; operates a vehicle and distributes mail to departments and agencies at various County locations.
• Performs a variety of postal services and package mailing activities, such as sorting, weighing, packaging, delivering, metering, tabulating, and operating mail processing equipment.
• Ensures County's compliance with postal regulations and standards in determining the most appropriate shipping and mailing methods.
• Records shipping charges to department's accounts.
• Maintains daily and monthly log for Xerox machine copy counts and postage meter count and balance.
• Operates GBC Binding Machine to create bound spiral books.
• Operates other auxiliary equipment such as paper cutter, staplers, stitcher / folder for booklets, and drill press; sharpens drill bits; glues forms in preparation for cutting; cuts to required size as requested.
• Makes minor adjustments to duplicating machines; services and changes toner, waste bottle, drum cartridge, fuser web assembly, and modules, as needed.
• Maintains stock levels of ink and forms; lifts and restocks cases of paper.
• Performs other related duties as assigned.

Minimum Qualification Requirements

Training and Experience :

A combination of education and experience substantially equivalent to :

Examination : All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Attach all required documentation (e.g. official transcript, professional license(s) / certification(s), DD-214, etc.) at the time of submitting your application.

Note : In-person interviews and / or further testing in Hawai'i County may be required at the discretion of the hiring department / agency. If in-person interviews and / or further testing are required, applicants who are referred to the hiring department / agency must be available to participate in person and at their own expense at that phase of the selection process.

Knowledge of : capabilities and operation of various duplicating machines or copiers; methods and techniques used in the operation of duplicating machines or copiers; the operation of a personal computer and various software applications; office practices and procedures; and grammar, spelling, and word usage.

Ability to : operate various duplicating machines and perform minor adjustments and maintenance; operate a personal computer and format documents for reproduction; lift boxes of paper weighing 50-70 pounds; maintain files and keep records of duplicated materials, postage meter counts, and shipping costs; explain uses of equipment and techniques to others; and deal tactfully and effectively with other employees.

Physical Requirements : Persons seeking appointment to positions in this class must meet the health and physical condition standards necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping : Heavy

Benefits of County employment : The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

All benefits are subject to eligibility requirements and change due to legislative actions and / or changes negotiated through collective bargaining. Please check out the benefits tab for additional information.

Supplemental Information

Please scan and attach these supporting documents to your on-line application, if required :

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS :

Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV.

Please add to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.

You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.

Benefits of County employment : The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

Medical Plan (HMO or PPO)

These benefits are administered by the Hawaii Employer-Union Health Benefits Trust Fund. For more information about current employee contribution rates and plans see the EUTF website ().

All benefits are subject to eligibility requirements and to legislative and / or changes negotiated through collective bargaining.

REQUIRED SUPPLEMENTAL QUESTIONS. The information provided to these Supplemental Questions may be used in combination with your application to determine whether you meet the minimum qualification requirements and / or your final score. Failure to provide detailed and complete information may result in your application being rejected or you receiving a lower score. Please do not submit a resume in place of completing the Supplemental Questions. Any information you submit may be verified.

When applying for this position, I understand that I must thoroughly complete the Education and Work Experience Sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking.

I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or my receiving a lower examination score. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information.

Applicants must meet all the requirements for the position they are seeking as of the closing date of the recruitment, unless otherwise specified. Your possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. It is essential that you describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Note : Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example : Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week, per work experience, will not be credited. Example : Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.

Do you have a high school diploma or equivalent (GED or HiSET)?

Do you have two (2) years of general clerical experience which included the following :

You will have to describe where you gained the work experience in question #5)

If you answered "Yes" to question #4, please describe your clerical work experience. Treat each change in employer or position separately. Include the following information :

A. Employer's name

B. Your job title

C. Employment dates (from month / day / year to month / day / year)

D. Hours worked per week

E. List the software applications you used and the types of documents you prepared, formatted, and downloaded

F. List the types of duplicating machines or copiers you operated to reproduce materials

G. Describe your clerical duties

H. The percentage of time you spent performing clerical work.

If you answered "No," enter N / A.

Be specific and complete ALL questions for ALL experience you are claiming. The following are unacceptable responses :

Do you have a valid State of Hawai`i driver's license (Class 3) or any other valid comparable driver's license at the time of filing? (Note : You will be required to submit your valid driver's license at time of hire.)

Required Question

Salary : $37,872