What are the responsibilities and job description for the Patient Experience Representative position at Hawaii Family Dental?
About Us
We are a locally owned and operated dental practice with a passion for improving the health and well-being of all people in Hawaii. Our multi-specialty approach allows us to provide comprehensive care to patients across 12 locations and four islands.
Your Role
In this role, you will be responsible for providing exceptional patient care by reviewing treatment plans, estimating copays, and scheduling follow-up appointments. Your attention to detail and ability to navigate insurance policies will ensure that our patients receive accurate and timely information.
This is an ideal opportunity for those who are passionate about delivering outstanding customer service and are committed to continuous learning and growth. If you are looking for a rewarding career that makes a real difference in people's lives, we encourage you to apply.
Requirements
- 6-12 months of experience working in a dental office, presenting treatment plans and financial estimates
- Excellent communication and interpersonal skills
- Ability to learn and adapt quickly
What We Offer
- Competitive Hourly Wages
- A supportive and collaborative work environment
- Ongoing training and development opportunities
