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Information Technology Specialist V (Citrix/Database Administrator)

Hawaii Health Systems Corporation
National Park, HI Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/18/2025

DATE POSTED : 08 / 28 / 2024

POSITION TITLE : Information Technology Specialist V (Citrix / Database Administrator)

RECRUITMENT NO : HHSC 05-24

POSITION STATUS : Permanent, Full-Time

POSITION LOCATION : Hawaii Health Systems Corporation (HHSC), Corporate IT, Honolulu, HI

SALARY RANGE : $71,016 per year, Shortage Differential : $694 per month

Submit your CV and any additional required information after you have read this description by clicking on the application button.

  • Salary commensurate with experience and education

JOB DUTIES : This position will serve as a systems analyst and as the liaison between the Information Technology Department and the users of the automated systems of the Hospitals and the HHSC Information Technology Department. This position will be located in the HHSC IT Department.

MAJOR DUTIES AND RESPONSIBILITIES :

  • Systems Analysis and Implementation 40%
  • Provide analytical support and service to the hospitals and user departments through the functional application, technical components, and interfaces of the Hospital Information System.

  • Develop and implement application solutions to business problems based on software infrastructure to meet user requirements.
  • Analyze and coordinate the implementation of software and database solutions, including training, documentation, and controls.
  • Plan, develop, and coordinate software and database administrative duties for the corporation's IT systems.
  • Work with software vendors and hospital departments to install and maintain software infrastructure and database systems.
  • Develop training materials and coordinate user training for software applications.
  • Additional Citrix responsibilities include :
  • Oversee and monitor the Citrix production environment.

  • Collaborate with teams to integrate additional application solutions into the Citrix infrastructure.
  • Lead Citrix implementations.
  • Oversee Citrix printing architecture design and troubleshooting.
  • Maintenance 30%
  • Manage, plan, develop, and assist with updates and maintenance of software, operating, database systems, and Citrix environments.

  • Maintain and support the Intranet.
  • Coordinate impacted users for training, documentation, and controls.
  • Update training materials and operations manuals for software and database administration applications.
  • User and management liaison 20%
  • Communicate research findings, project status, and IT activities to user and management personnel.

  • Assist in coordinating the standardization of software and controls within the hospitals.
  • Assist in planning and implementing IT policies to meet Joint Commission standards.
  • Assist in the review and evaluation of the network.
  • General responsibilities 10%
  • Prepare and maintain user documents including software policies and procedures.

  • Assist in coordinating plans and projects for sharing information with other hospital facilities.
  • Other duties as assigned to support the mission of HHSC.
  • MINIMUM QUALIFICATION REQUIREMENTS :

    EDUCATION : Bachelor’s degree from an accredited four (4) year college or university.

    Excess experience may be substituted on a year-for-year basis for the required education.

    The education or experience background must demonstrate the ability to write clear reports, read complex materials, and solve problems logically.

    EXPERIENCE : Three and one-half (3-1 / 2) years of progressively responsible work experience in information technology involving systems analysis, design programming, security and access management, database design and management, and consulting.

    SUBSTITUTIONS ALLOWED :

  • Bachelor’s degree in computer science may substitute for six (6) months of required experience.
  • Partial completion of a master’s degree may substitute on a month-for-month basis.
  • Master’s degree may substitute for one and one-half (1-1 / 2) years of required experience.
  • Ph.D. may substitute for two and one-half (2-1 / 2) years of required experience.
  • Excess supervisory experience may be substituted for experience on a year-for-year basis.
  • Excess technician experience may be substituted for education on a year-for-year basis.
  • DESIRED SKILLS :

  • Bachelor’s degree in computer science or management information systems preferred.
  • 5 years of specialized experience in computer systems analysis and design preferred.
  • Experience in a LAN and WAN enterprise, installation, configuration, administration, and support of PCs.
  • Experience in database administration and SQL.
  • Experience in a Citrix environment, including designing, developing, managing, and deploying solutions.
  • WORKING CONDITIONS : Employee must meet health and physical requirements necessary to efficiently perform the essential functions of the position. The position will work in an office environment with prolonged sitting and extended periods of working with a personal computer.

    All Hawaii Health Systems Corporation facilities are Nicotine Free.

    An Equal Opportunity Employer.

    ALL JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS.

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    Salary : $71,016

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