Medical Administrative Assistant

Hawaii Radiologic Associates is looking for a Medical Administrative Assistant to join our Kailua-Kona clinic as a receptionist/scheduler. This position is the first point of contact for patients. Your primary responsibilities will include greeting and checking in patients, scanning and updating insurance cards, scheduling appointments, managing phone calls, and maintaining accurate patient records. The ideal candidate should possess excellent communication and organizational skills, as well as the ability to multitask in a medical office environment..

Essential Functions

• Greet and assist patients in a friendly and professional manner
• Answer phone calls, respond to inquiries, and provide assistance to patients, including scheduling and rescheduling appointments.
• Collect and update patient information, including ID and insurance details
• Verify insurance coverage and process billing information
• Give patients consent form(s) and verify form is completed by patient
• Greet and check-in patients, ensuring a friendly and welcoming atmosphere.
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Receive payment from patients
• Collaborate with healthcare providers to ensure smooth patient flow and efficient operations
• Maintain cleanliness and organization of the front desk area

Education & Experience

• High school diploma or equivalent required; additional education or certification in medical administration is a plus
• Proven experience as a medical receptionist or administrative assistant in a healthcare setting

Knowledge, Skill & Abilities

• Knowledge of medical terminology and procedures
• Excellent customer service skills with the ability to communicate effectively with patients, staff, and healthcare providers
• Detail-oriented with strong organizational skills to manage patient records and administrative tasks accurately
• Ability to multitask in a fast-paced environment while maintaining professionalism and composure
• Type minimum 35 wpm, and 10 key by touch
• Telephone etiquette

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Medical Specialty:

• Radiology

Schedule:

• Day shift
• Monday to Friday
• No nights
• Weekends as needed

Work Location: In person

Salary : $19