Medical Receptionist

Hawaii retina is looking for an experienced medical front office specialist in a busy Ophthalmology/Optometrist office where health care workers and patients interact. This atmosphere is often fast-paced and requires an eye for detailed record keeping.

Reception Duties

The front desk staff greets incoming patients with a smile, directing them in person or by phone to the proper department such as surgery or optical. Front desk employees also greet professionals such as pharmaceutical representatives or consulting doctors. In addition our specialists keep the flow of patients moving smoothly into the clinic and maintaining a neat front area.

Collecting Patient Information

A patient's statistical information may change between visits. The front desk staff verifies the patient's current address, phone number and email information. Regular insurance verification is mandatory, collecting/copying insurance cards. Front desk staff will need to locate, review and update paper and computer files for the physician. Some other duties are collecting/sending electronic medical records and laboratory results to doctors as well as insurance companies.

Billing and Coding

Collecting copayments and processing insurance verifications including referrals/authorizations. Medical coding requires assigning specific costs to the correct medical procedures. Medical professionals and insurance companies use codes to qualify costs.

Making Appointments

Making initial exams and follow-up appointments. Many patients need continuing care and require regular appointments with their physician. The medical office specialist reviews the schedule, locating an appointment date according to the time period recommended by the physician. Also, front desk office help assists the patients when they need appointments for referred specialists, surgery or hospital procedures. These tasks require proactive efforts and a helpful attitude.

Minor Office Equipment Usage

Medical office assistants in the front office must be able to operate a fax machine, copier, label printer and multi-line phone systems. They should have a working knowledge of basic computer systems and be able to navigate the office's computer network. Minor office maintenance such as loading printer paper and changing toners may also be necessary.

Coastal Vision requires a can-do attitude as we want all patients to have a fantastic experience.

Qualifications

• Proven experience as a medical receptionist or in a similar administrative role
• Strong computer skills, including proficiency in EHR systems such as Epic and Meditech
• and HIPAA regulations
• Excellent patient service and communication skills
• Familiarity with medical records management and clerical duties
• Ability to operate multi-line phone systems and manage front desk responsibilities

Job Type: Full-time

Pay: $17.00 - $21.73 per hour

Benefits:

• Dental insurance
• Employee discount
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid time off
• Uniform allowance

Medical Specialty:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Kailua-Kona, HI 96740 (Required)

Ability to Relocate:

• Kailua-Kona, HI 96740: Relocate before starting work (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Salary : $17 - $22