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Social Service Assistant IV (DL)

Hawaii State Judiciary
Hilo, HI Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 3/20/2025

Position Specific Description

Recruitment Number 25-011TY, Social Service Assistant IV (DL), SR-11, Hilo, Hawaii.

Note: These positions require a current and valid driver's license to operate a motor vehicle.

Summary of Duties

Performs extensive field work and out-reach functions; serves as liaison between professional staff and clients, and/or potential clients; performs preliminary screening for continued eligibility; and performs other related duties as assigned.

Minimum Qualification Requirements

Education Requirement: Graduation from high school. Experience of the type described below or work experience requiring the ability to read, comprehend, and apply written directions, or a high degree of verbal skill may be substituted for lack of high school education.

Specialized Experience Requirement: Three (3) years of progressively responsible experience in providing supportive services to social workers, vocational rehabilitation specialists, public housing managers, or other professional workers in such programs as public welfare, family court, vocational rehabilitation, and public housing; e.g., performing clerical tasks in processing various documents, transporting clients and materials to and from various destinations, explaining to clients or tenants the services available, assisting in overseeing group activities such as bowling and swimming.

Substitutions Allowed:

1. Training received at an accredited college or university may be substituted for experience on a year-for-year basis up to a maximum of three (3) years.

2. Satisfactory completion of a social service aid and assistant curriculum at an accredited community college, technical school, or junior college which resulted in a Certificate of Achievement or Associate of Science or related degree may be substituted for experience on a year-for-year basis up to a maximum of two (2) years.

Selective Certification Requirement - Driver's License: These positions require a current and valid driver's license to operate a motor vehicle.

Supplemental Information

Any additional information may be attached to your online application, submitted by email to Recruitment@courts.hawaii.gov, or mailed to the following address: Hawai`i State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawai`i 96813.

Education: If you are using education as a substitution for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.

CLICK HERE (Download PDF reader) for other important information about the Merit or Civil Service System, Citizenship and Residency requirements, Accommodations, Veterans Preference, Examination process, Administrative Review, and more.


Civil service employees are eligible for a range of benefits, including, but not limited to, the following:

  • 13 paid holidays each year, and 14 during election years
  • 21 vacation leave days per year
  • 21 sick leave days per year
  • Reasonable time off with pay for jury or witness duty, death in the family, for certain military duty, and for donating to the Blood Bank
  • Employer contribution to premiums for enrollment in the state sponsored medical, drug, vision, and adult dental plans
  • Free life insurance policy for employees and retirees
  • Deferred compensation retirement savings plan
  • State retirement plan for eligible employees

CLICK HERE FOR A LIST OF EMPLOYEE BENEFITS AND OTHER RELATED INFORMATION (Download PDF reader)

The above benefits are subject to modification or termination due to changes in statutes, collective bargaining provisions, and/or policies, etc. This summary does not constitute a legal document or contract. Benefits may vary by type of employment and employment conditions.

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