What are the responsibilities and job description for the DER Program Support Specialist (Honolulu, Hawaii position at Hawaiian Electric Company?
We recognize our competitive advantage our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company's foundational values : integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
BRIEF POSTING DESCRIPTION :
The P SE DER OPERATIONS Department of the P CUSTOMER ENERGY RESOURCES PROGRAMS Division at Hawaiian Electric Company has 1 Management vacancy available. This position may be filled on Oahu, Maui, or Hawaii Island. (Role : Non-Exempt)
JOB FUNCTION :
Provides technical support for the Distributed Energy Resources (DER) programs and other inter-dependent programs. Performs system validation reviews. Works with DER Engineers to perform witness verification tests and to conduct equipment inspections.
ESSENTIAL FUNCTIONS :
- Reviews, processes and documents applications for larger and / or more complex DER systems. Analyzes compliance documentation including inverter settings and equipment specifications. Maintains contact and provides timely status updates to customers and contractors.
- Provides support to meet program milestones and objectives in an evolving public, regulatory, and Company business strategic environment. This includes implementing strategies to meet program objectives. Implements program related policies, practices, and procedures in response to strategic drivers.
- Schedules project site verification tests. Confirms installed equipment is consistent with submitted documentation. Accurately documents site verification test procedures and results. Conveys accurate information of any necessary remedial actions and requirements as required. Follows-up as needed.
- Conducts field checks to verify and document compliance / non-compliance.
- Collaborates with Field Services and Revenue Protection to identify any undocumented Distributed Energy Resources flagged by field personnel.
- Collaborates with other internal teams to install power monitoring equipment to analyze customer load and other data as needed.
- Implements new technologies and policies. Remains well-versed in tariff rules.
- May assist with project coordination including setup, installation of data collection instrumentation or other equipment at customer sites; documents, downloads and analyzes data.
- Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.
- Other duties as assigned.
BASIC QUALIFICATIONS :
Knowledge Requirements
Skills Requirements
Experience Requirements
Role : Non-Exempt
Number of Vacancies : 1
Location : Oahu, Kahului, Maui, or Hilo, Hawaii Island.
Hiring Range : The hiring range for the DER Program Support Specialist [Req ID 9573] position is $69,700.00 to $87,100.00. The person selected will be placed according to his / her skills and qualifications.
About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.
The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at
Interested individuals should apply online. The application must clearly indicate the demonstrated experience / knowledge / skills / abilities the candidate possesses which specifically qualifies him / her for the position.
Applicant Certification
By submitting an application for the position, candidates :
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and / or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.
EEO Statement
Hawaiian Electric Companies is an equal employment opportunity / affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex / gender (including gender identity / expression), ancestry / national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.
Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.
Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light ("Company") are Hawaii Public Utilities Commission ("PUC") regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC's Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.
By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.
In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.
Affiliate is defined as "any person or entity that possesses an 'affiliate interest' in a utility as defined by section 269-19.5, Hawaii Revised Statutes ("HRS"), including a utility's parent holding company, except as otherwise provided by HRS section 269-19.5(h)."
Affiliate-Related Entity is defined as "a third party that provides electricity-related services in a regulated utility's service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge."
For a current list of all Affiliates and Affiliate-Related Entities, please see :
This list may be amended, updated or revised from time to time without notice.
Salary : $69,700 - $87,100