Administrative Assistant/Certified Occupancy Specialist

SUMMARY

We are currently seeking a qualified Administrative Assistant/Certified Occupancy Specialist to support our managed properties. Individual will be responsible for receiving and processing rental applications from prospective tenants, review & qualify applicants according to project regulations, policies & procedures and perform annual recertifications to assure compliance with project requirements for occupancy eligibility, and more.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Occupancy Duties:

• Provide rental application materials to prospective tenants.
• Screen applications for accuracy and eligibility
• With proper approval, deny or accept housing applications and document these actions on property waiting list
• Monitor and update property waiting list
• Contact, interview and qualify prospective applicants for vacancies.
• Initiate and schedule move ins with Resident Manager
• Verify income and assets for applicants & residents
• Calculate rental amount and housing assistance payments in accordance to rental project.
• Complete annual recertification of income for existing residents on a timely basis as regulations require
• Complete Interim Recertifications/Rental Adjustments for residents in accordance to regulations.
• Organize and process the terminations of residents. Prepare the retention or refund of Security Deposits.
• Process Housing Assistance Payment (HAP) voucher monthly assuring accuracy and correctness.
• Work with Contract Administrator (HCDCH) and (CMS) on HAP and compliance issues.
• Check files for the completion of Annual Property Condition Reports and report any discrepancies to the Property Manager for corrections.
• Prepare Tenant Data Sheet and set up new account for new residents.
• Prepare change requests for rental adjustments and validate coupons for accuracy prior to it being sent out.
• Review Timberline accounts for accuracy, correct accounts as necessary.
• Generate various reports from the Timberline System.
• Make sure that on-site parking list is accurate to what is currently being charged if project has parking for rent.
• Other duties as assigned.

General Duties:

• Assist property managers with the orientation, preparation of rental agreements/addendums and signing of Residential tenants.
• Composes and types routine correspondence.
• Files correspondence and other records.
• Answers telephone and provides information to callers or inquiries regarding availability of rental units at project.
• Makes copies of correspondence or other printed matter.
• Prepares outgoing mail for project.
• Maintain office supplies, records and inventory at project.
• Place and delete rental ads as directed by the property manager, check ads to make sure that they are running as ordered. Cut out ads and place in binder.
• Responsible for refilling paper for on-site office equipment: facsimile machine, copier and printers in the immediate area.
• Corresponding by phone and in person with various tenants and vendors.
• Assist with certifications.

Requirements:

• College degree preferred but not required
• COS Certification
• Knowledge of Microsoft Applications
• Typing minimum of 55 WPM preferred
• Excellent Customer Service skills
• Organized and detail Oriented
• Effective Communication Skills (verbal and written)

We offer excellent Benefits including Employee Paid Medical and Dental, Paid Time Off and much more.

We are an Equal Opportunity/Affirmative Action Employer

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 37.50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Honolulu, HI 96813: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $25