What are the responsibilities and job description for the Service Installation Expert position at Hawaiian Telcom?
About the Job
We are looking for a highly motivated Telecom Network Technician to join our team at Hawaiian Telcom. As a key member of our team, you will be responsible for installing and repairing broadband infrastructure to meet the growing demands of our customers.
Key Responsibilities:
- Install and repair fiber and copper services to customer premises
- Discuss service needs with customers and make recommendations as appropriate
- Instruct customers on the use of HTTV, HSI, and Telephone equipment
- Use a variety of test equipment and power tools to verify proper wiring and cabling installations
- Label, pull, and dress structured wires and cables
- Install lines for data and other forms of communications
- Terminate various types of structured wires and cables
- Record work assignment data on records and orders
Essential Skills:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to adapt to changing priorities and deadlines
