What are the responsibilities and job description for the SMB Sales Representative position at Hawaiian Telcom?
Job Purpose
The Business Inside Sales Representative is essential to driving activity in the Business Sales channel. The position is responsible for outbound call activity that will drive new revenue growth and driving fiber penetration. The ability to provide excellent customer service as well as upsell new products to previously sold customers is key to this role. The Inside Sales Representative will also be responsible for sourcing new sales opportunities through lead follow up, outbound dials, and emails.
Essential Functions
Strategize customer lists to create a plan of attack for new and existing customers Uncover new customer opportunities as well upsell previously sold customers Effectively communicate proposed solutions via the phone or email Understand altafiber's strategic direction and sales implementation processes Strong emphasis on working in a team environment and driving a positive culture Heavily measured on activity and sales generated Maintain a sales funnel and provide regular updates to the Sales Manager
Education
Four year business degree of equivalent experience required
Relevant Work Experience
1-3 years work experience Salesperson from a competitive environment desired
Special Knowledge, Skills And Abilities
Consultative Selling Sales Process Customer Knowledge Qualifying Planning Product Knowledge Business Acumen Competitive Knowledge Resource Management Self Management Innovation Resource Leadership
Supervisory Responsibility
This position does not have any supervisory responsibilities
The Business Inside Sales Representative is essential to driving activity in the Business Sales channel. The position is responsible for outbound call activity that will drive new revenue growth and driving fiber penetration. The ability to provide excellent customer service as well as upsell new products to previously sold customers is key to this role. The Inside Sales Representative will also be responsible for sourcing new sales opportunities through lead follow up, outbound dials, and emails.
Essential Functions
Strategize customer lists to create a plan of attack for new and existing customers Uncover new customer opportunities as well upsell previously sold customers Effectively communicate proposed solutions via the phone or email Understand altafiber's strategic direction and sales implementation processes Strong emphasis on working in a team environment and driving a positive culture Heavily measured on activity and sales generated Maintain a sales funnel and provide regular updates to the Sales Manager
Education
Four year business degree of equivalent experience required
Relevant Work Experience
1-3 years work experience Salesperson from a competitive environment desired
Special Knowledge, Skills And Abilities
Consultative Selling Sales Process Customer Knowledge Qualifying Planning Product Knowledge Business Acumen Competitive Knowledge Resource Management Self Management Innovation Resource Leadership
Supervisory Responsibility
This position does not have any supervisory responsibilities
