Covenants Specialist

Job Title: Covenants Specialist

Department: Covenants & Design Review

Reports to: Department Director

Job Summary:

The Covenants Department addresses compliance with the DCCR’s and Design

Guidelines for the various community Associations managed per their addendum to

their contract. Covenants Specialists perform inspections and work with homeowners

to correct inconsistencies with the community standards.

Status: Full Time – Non-exempt

Key Duties and Responsibilities:

 Perform residential exterior inspections to confirm compliance and address

areas of concern

 Document inspections by taking pictures and entering data

 Work directly with homeowners to resolve covenants violations

 Handle phone inquiries and follow up on voice, email and written questions or

concerns

 Assist homeowners to include processing of pre-authorized design applications

 Develop an in-depth familiarity with the association’s covenants, the Design

Committee Rules, and any additional association documents relevant to Design

Committee processes and covenants enforcement

 Provide support to the Management Executives, Department Director, Board of

Directors, Design Committee representatives and other Covenants team

members in all matters concerning covenants enforcement

 Collaborate with team members on shared projects

 Contribute content relevant to covenant enforcement for inclusion in the

updates to the HMC website

 Other duties as assigned

Required Knowledge, Skills, and Abilities

 Clear and tactful verbal and written communication skills

 Good driving skills

 Is computer literate with a working knowledge of MS Office and the ability to

learn how to navigate and work with specialized software used by HMC

 Exemplary organizational skills

 Able to positively interact with the general public, homeowners, contractors, and

co-workers

 Able to self- manage

 Able to sit and/or stand and/or work on a computer for long periods of time

 Able to frequently walk, climb, bend, kneel, stoop, reach and lift, exhibit manual

dexterity and able to handle objects.

 Able to talk and hear via the telephone, and through face to face communication

 Able to occasionally push, pull or balance

 Able to problem solve

 Able to read, analyze, and interpret general business documents, contracts,

technical procedures or government regulations

 Able to create reports, business correspondence, and written procedures

 Able to effectively present information and respond to questions

 High school diploma or general education degree (GED); or one to three months

related experience and/or training; or equivalent combination of education and

experience.

Desired Qualifications:

 Associate's degree or higher

 1 year of customer service experience

 Experience working in a community association or similar environment

 Knowledge of Home Owner Associations (HOA’s)

 Able to read and comprehend architectural blueprints

Pay Scale:

 Starting from $20.00 to $23.00 an hour depending on experience.

Must pass a criminal background check and drug test and be able to successfully pass

random drug tests throughout the term of employment.

Must have a current Driver’s License and a clean driving abstract going back 3 years.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Prescription drug insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $20 - $23