What are the responsibilities and job description for the Customer Service Representative position at Hawk Disposal Services?
As Customer Service Rep. you will be the primary point of contact for clients renting portable restroom to various construction sites. The CSR is responsible for delivering exceptional customer service, managing inquiries, processing orders, and addressing any issues that arise before, during, or after rental service.
Key Responsibilities;
- Customer inbound calls, emails and online inquires
- Order Processing
- Problem Resolutions
- Sales and Upselling
- Record Keeping and Documentation
Skills:
- Excellent Communication Skills: Verbal and written
- Customer Service Focus:
- Attention to Detail:
- Problem Solving Skills:
- Time Management Skills:
- Basic Computer Skills:
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- McAllen, TX 78501 (Preferred)
Ability to Relocate:
- McAllen, TX 78501: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $15