What are the responsibilities and job description for the Assistant I - Business & Community Education position at Hawkeye Community College?
Our Business and Community Education department is looking for an Assistant I to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant I you are responsible for providing administrative support to the Business and Community Education department. Your responsibilities include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you oversee student records, open enrollment registration, third-party billing, receive payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
- Fields questions from instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
- Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
- Assists and directs students with class registration and payment.
- Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
- Works closely with Enrollment Services, Business Services personnel and Business & Community Education Managers.
- Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
- Creates certificates for public and contract training classes as needed.
- Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
- Prepares daily bank balancing.
- Ensures operation of office equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, arranging for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
- Creates and maintains paper and electronic databases and records with accuracy and confidentiality.
- Scans and copies documents as needed.
- Coordinates materials and refreshments for activities and meetings include arranging room setup.
- Prepares daily report of current students for Hawkeye Alert.
- Contributes to team effort by accomplishing related results as needed.
- Participates in campus committees as assigned.
- Performs other duties as assigned.
- Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
All application materials must be submitted by Tuesday, January 7, 2025 by 11:59 PM CST.
Please note that Hawkeye Community College will be closed Dec. 21, 2024-Jan. 5, 2025.
