What are the responsibilities and job description for the Front Desk Operations Manager position at Hawkeye Hospitality?
pbHawkeyeHospitality/bisaleadingproviderofexceptionalhotelexperiences.Wetakeprideinexceedingthehighestexpectationsofourguestsandteammembers.Ourcompanywasfoundedin1982withasinglehotelinMena,Arkansas,andhassincegrownintooneofthefastest-growingfamily-ownedhospitalitycompaniesintheU.S.Wemaintainstrongaffiliationswithleadingbrands,includingMarriott,Hilton,andInterContinental.brbrbJobSummary:/bTheFrontDeskManagerisresponsiblefortheday-to-dayoperationsoftheFrontDeskfunctionsinaccordancewithbrandandcompanystandards.Thisrolerequiresaserviceandmanagementphilosophythatguidesexceptionalservicetobothguestsandteammembers.Theidealcandidatewillattendtoguestandgroupspecialneeds,solveproblemswithconfidence,andskillfullymanagetheFrontOfficestaff.brbrbKeyResponsibilities:/bulliDirectandimplementaserviceandmanagementphilosophythatprovidesexceptionalservicetoguestsandteammembers./liliAttendtoguestandgroupspecialneedsandsolveproblemswithconfidence./liliManagetheFrontOfficestaffbycreatinganenvironmentwheremotivatedpeoplewanttojoin,learn,andgrowwiththecompany./liliOperatewithindepartmentalbudgetsthrougheffectivestockandcostcontrolsandwell-managedschedules./li/ulbrbrbQualifications:/bulliPrevioussupervisoryexperience./liliPreviousHotelFrontDeskexperience./liliAbilitytocommunicateeffectivelywiththepublicandotherTeamMembers./li/ulHawkeyeHospitalityisanEqualOpportunityEmployerthatconsidersapplicantswithoutregardtorace,sex,religion,nationalorigin,sexualorientation,genderidentity,disability,orprotectedveteranstatus./p
