What are the responsibilities and job description for the Restaurant Manager position at Hawkeye Hospitality?
WHAT WE ARE LOOKING FOR
A person excited and passionate about hospitality and mentorship! You pride yourself in controlling the energy; and are adept at making each guest in your restaurant feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests; you value the work and feedback of your colleagues as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our guest's expectations and demonstrating the steps of service that set this restaurant above others. You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration.
You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor.
THE ROLE
The restaurant manager reports directly to the restaurant general manager. It is critical the person in this position is tactical and strategic; if you only prefer to "see the forest" and not "plant the trees," then this is not a role for you. All leaders within Hawkeye Hotels are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired.
As the restaurant manager, you will assist in leading the restaurant and its service. The restaurant manager is expected to lead by example while spending much of the day engaging with your associates and guests before, during, and after services. We encourage our leaders to inspire and challenge each other to be their best. A large degree of self-motivation is needed to drive the department, while collaborating with the culinary team to execute your restaurant concept at a high level. As a leader within Hawkeye Hotels, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded - no egos are allowed.
The restaurant supervisor will maintain and execute the standards of service for the restaurant, assuring success for the guest experience.
WHAT YOU WILL DO
- Actively assist in training, supervising, and motivation of all restaurant associates to create an environment that nurtures ideas and develops future talent for succession planning in the restaurant program
- Ensure timely set-up of the dining room and adhere to F&B standards and guest requests through active communication with the F&B Department. Responsible for maintaining a strong guest and VIP relationship and ensuring all requests are communicated to staff
- Work with the F&B team to effectively communicate all requests
- Assist in managing inventory, control breakage / loss reduction of china, glass and silver related to restaurant services. Help Inspect and assist in overseeing the cleanliness and maintenance of all restaurant space, public areas, and service areas
- Assists in other F&B departments as needed
- Maintain regular communication with the Craft 309 general manager
HOW YOU WILL LEAD
WHAT YOU WILL NEED
As an Equal Opportunity Employer, Hawkeye Hotels celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
