What are the responsibilities and job description for the Guest Service Agent position at Hawkeye Hotels?
Guest Service Agent
Duties:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls to appropriate departments
- Manage incoming and outgoing mail, packages, and deliveries
- Maintain a clean and organized reception area
- Schedule appointments and manage calendars
- Assist with clerical tasks such as filing, scanning, and data entry
- Coordinate and assist with event planning and preparation
- Transcribe documents and prepare correspondence
- Provide personal assistant support to executives or managers
- Assist with project coordination as needed
Experience:
- Previous experience working in a medical or dental office is preferred
- Proficient in using Google Suite (Docs, Sheets, Slides, Gmail, Calendar)
- Strong clerical skills with attention to detail
- Ability to handle multiple tasks and prioritize effectively
- Excellent communication and interpersonal skills
- Professional demeanor and appearance
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.
If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Types: Part-time, Full-time
Salary: $14.00 - $15.25 per hour
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Ability to commute/relocate:
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Overnight shift
- Weekends as needed
Ability to Relocate:
- Champaign, IL 61822: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
